Domino's Pizza - Pizza restaurant in Chennai - Chengalpattu, India

Either india or USA, my 1st preference for pizza is for dominos only. In this shop what ever pizza i tried were good. But most of the time orders gets delayed rest all good.

The food was very tasty as it is domino's. The ambition was also great, we were dine in around 10 pm at that time there is no one to clean the tables and the rest room is not so hygienic.

Ordered Mexican chicken pasta pizza and pepper chicken barbeque and onion pizza. Out of which pasta pizza was good but barbeque chicken pizza was dry and flavourless. Also had pizza burger definitely not worthy. Even the shop was not clean when ordered but to take out or order for home delivery.

Extremely Disappointing Experience at Domino's Pizza Urapakkam Branch I feel compelled to share my recent experience with Domino's Pizza at the Urapakkam branch, which has been nothing short of a nightmare. If you're planning to order pizza and enjoy your weekend, I strongly advise against choosing Domino's Urapakkam branch. Their inefficiency, lack of communication, and apparent disregard for customer satisfaction have the potential to ruin your weekend and dining experience. I want to caution potential customers about what they might encounter: 1. Poor Communication: Multiple calls made from the number registered with the app went unanswered. However, when I tried calling from a different number, they miraculously answered. This inconsistency in responding to customer calls is deeply frustrating. 2. Inaccurate Order Status: When I finally reached a Domino's representative, I was told that my order had been dispatched and would be delivered shortly. Strangely, the app's status did not reflect this information. Upon inquiry, I was informed that the server was down, leading to this discrepancy. Such lack of communication and transparency is unacceptable. 3. Manager's Lack of Accountability: Within five minutes, another person claiming to be the manager called and said that my order would take more time. No explanation was provided, and it felt like a lack of accountability. 4. Order Cancellations: My order was canceled on two consecutive days, specifically last Saturday and Sunday, without any valid reasons given. This inconsistency and disregard for customers' time are simply unacceptable. 5. Refund Delay: For the order canceled on Saturday, I still have not received my refund, which is causing further inconvenience. 6. Unfulfilled Promises: On both Saturday and Sunday, I raised tickets with their customer support, and it was mentioned that store personnel would contact me. However, as of now, no one has reached out. I hope Domino's Pizza management takes these issues seriously and promptly takes corrective actions to improve their service.

As always Domino's Pizza has a special fan base for their cheese and taste...but Domino's have to treat all their customers same...even if we order just a pizza mania pizza....I c if we order a small pizza the amount of cheese added varies in different outlet...here in this store the cheese was so less ... which reduced the taste...

I had ordered Indi Chicken Tikka Pizza - Medium yesterday. The pizza got delivered to us literally after 2 hours after multiple calls. Once it arrived, we were shocked to find out a different pizza as opposed to what we ordered. We had asked for a refund since the delivery partner was hesitant to take it back and they promised that they will initiate. Today when I called the store manager, the replies are very casual. Is this how you treat your customers? Need confirmation on my refund with immediate effect. I have all proofs required.

It is a pathetic envirnonment and service. And such a tasteless offerings that too with exorbitant ...yes sky high prices. Staff do not exhibit a behaviour suited for a n internation BRAND. They lack courtesy or customer friendliness. Overall their behaviour is rude. Unhygienic conditions everywhere inside. And for the pizza offerings, they are such a worst kind of total disappointment. I this establishment thrives on online orders. Hence they don't care about diners who visit. There is no proper menu card which quite surprising. And when we look at the menu display behind the order counter, they say that is OLD...! Can you believe it, big menu display at the order counter and yet it is old. The people are always chatting with each other and enjoy their own routine. They show zero respect to the visiting customers. And it is horrible to note that their dress and outfits are dirty and unhygienic which disgusting to look it. There is no prejudice in putting this review but this is exactly the scenarion at this place. As it is a BIG BRAND people visit with high hopes. But with such a high prices and poorest standards in taste and service, this is a big cheating. BEWARE, and walk out immediately. (and they won't care anyway)

You have to wait 5-10mins and call someone from inside inorder to place the order. When you're ordering they'll attend another customer. Worst thing is that, they'll take 25/30 minutes to prepare one single pizza. Very poor service.