DNG THE GRAND HOTEL - Hotel in Kanpur - Kanpur Nagar, India

There is no negative rating otherwise would have given the same, was attending my dear one's reception party and the whole team had a stoic outlook and robust behaviour. Multiple times they interfered into the celebration, it was a private party specially not at all happy with the manager Manish of the Venue. Inshort it was a total vibe killer, could have had better celebration and vibes in a tent

The overall hotel is a good hotel and gives a feel of a 5 star hotel. Initially, the staff took 30 min to get my room clean but they did that finally. Check out person Anuj was good and their restaurant is very good with good food.

Great thanks to Neha ma'am. Wouldn't have been possible without her and her team, Shreya and all other staff. Had my wedding, ring ceremony, and haldi here. It was a near to perfect experience. My recommendation is just go for it. Food is really really good. Great work keep it up.

I was attending my colleague's wedding reception and was astonished by seeing the impolite and non vavering narcissist behaviour of the staff specially the manager Manish, he was not at all understanding, uncommmunitcative and had made the whole event an uncomfortable ride in the last moments. The vibe was totally ruined and all the guests including me has complained to the organiser of the event personally. There is no proper guidelines for the staff as well as management, for dealing with guests which should not be taken lightly and is not expected from a reputed venue.

I held reception party here of approx 3 lakhs. Staff was good but manager Manish was worst manager I have ever seen, perhaps he is a bit less qualified for the job. Sales staff is good like Neha ji,

Most friendly and helpful receptionist Mr. Anuj and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, Food was good and great value for money and service was attentive and efficient.

Staff was really amazing. They went over and beyond to help make our stay enjoyable, especially the duty manager, Mr. Irfan. He treated us with most care and with hospitality. The way he is concerned for his guests,is really appreciable..I highly recommend this hotel for anyone visiting downtown..

As promised earlier for the after party review. So here it is, Ms. NEHA SINGH (Sales Manager) please accept my heartfelt gratitude for making my son FIRST birthday celebration an absolutely unforgettable function. You have given attention to every details provided by us, impeccable service, and the delectable food you provided were truly exceptional. I would really suggest to everyone that if anyone is planning to book this place. Please leave everything to Neha Singh (Sales Manager). Her dedication and efforts made it the best. I really can't thank her enough for making my son's first birthday truly special. She also introduced us to Masala Grill (never been before) which is an absolute place for family dinner.