Disha Eye Hospital Barasat - Hospital in Kolkata - 24 Paraganas North, India

It been 3 years I'm visiting for yearly check ups but few months back I took my parents out for regular check up and they charged me 250/- for each patient & the receptionist being rude asked me to take appointments for next time. Well I called several times last week to book an appointment for me. Nobody picked the call during business hours so I tried different numbers and finally someone picked it up. The person over the call was treating like we aren't gonna pay and as if looking for free treatment. Now, today when I enter to pay my bill the same receptionist said it would be 200/-! I was shook. I asked that how come you guys are charging 50 less this time? So the person said if you book then we will not charge 50 extra. I mean you guys are kidding!? Such a horrible place and these guys are busy on calls & some are chit chatting with colleagues as if they are in college canteen. Kindly be gentle with the old aged people atleast. These staffs are anyhow just demonstrating what to take & what not to and pushing people to take the tests & frames etc. Stop advertising, people are way smart. Let them choose what they want. Don't push people for this that. Learn basic ethics and then jump into such nobel profession.

One of the best eye hospital franchise chain spreaded across entire eastern India, specially in West Bengal,this specific eye hospital is located near 11 number rail gate,Barasat,Kolkata 700126, beside Barasat college

Never go to this eye hospital there are many other hospitals you should go there. Here management staff is very arrogant and rude, seriously did they forgot who are giving their salary to them. Health administrator should definitely take care of these type of employees. What I need is an action not an apology.

The receptionist behaviour was too bad. The behaviour of staff worker was very rude. Very third class management. Never go to this eye hospital. Unfortunately the experience was very bad.

The outdoor visit is very well served but the appointment should be taken atleast 3-4 days before the visit. Very clean and good atmosphere

Decent doctors but poor management and very rude hospital workers including the billing stuff. OPD appointment fee is 200 Rs if booking via phone and if booking directly by visiting the place on the same day of appointment, it will be 250 Rs. Which is very minimal price as per the market conditions. The brand Disha has a good reputation. Feedback of cataract surgery done from this place is good. Need improvements on stuff's behavior and the documentation process.

The behaviour of receptionist was too bad , i was there for a checkup but after the behaviour i gone through. I didn't expect from Disha this kind of attitude, I don't know how they think about themselves. I don't have any idea isn't they are seating there for patients service or there own attitude.

The most unprofessional and third class management. Behavior of the staff is very rude specifically OT staff in 3rd floor. They don't even know how to talk. Poor management. It's better to avoid such kind of hospital. They don't deserve one star also.