Dell Exclusive Store - DwarakaNagar , Vishakapatnam - Computer store in Visakhapatnam - Visakhapatanam, India

Unprofessional, rude attitude towards customer. Not at all welcoming behaviour towards customers. I've been to this store as it is Dell exclusive but it is a bad remark for Dell to have such kind of sales store under their brand name. Salesman and the owner are having attitude problem, I would suggest them to visit Waltair for friendly behavior. Asking about a brand, post standing in hiatus crowd queue, we have the right to check on the cost and features of the product. If they don't even have enough time & patience to explain about the product, how would a customer buy any product? The salesman is intending the customer to buy the product instantly in 2-3 mins. Harsh, rude and aggressive approach towards any customers who is billing you more than 50k is not at all acceptable. Neither service nor sales/customer support is great at this place according to the other visitors, so it is not only my opinion , you can also check the other reviews which are specifying the same. Sell Dell products and don't try to exhibit your attitude, you might have many corporate clients/orders or this is the store only exclusive for Dell. Call to Dell Tech Support, who will atleast treat you like customers rather than going to these people. Time is precious for me as well, no one likes to come outside during this Covid situation and it is of no use. Just think wisely and visit a better store or an alternative Dell Vendors for sales rather than rely on these people. No courtesy and no responsibility, hope this is the only bad store to visit in Visakhapatnam and none of them are like this! Attached photos of the salesperson(pink shirt) for your reference. This store is definitely not for polite people as executive will pounce on you as if we were taking his assets for asking basic info about products. Beware of egomania and ego-centric people here!

Not a better place to purchase laptops . They are good at bluffing people and are business minded . The tag exclusive store itself is a biggest bluff . Even the service centre is also worst .

Excellent service and customer support we are receiving from SAGA solutions. Especially Santhosh from Dell is very polite and friendly nature. Really good to have in Vizag.

Felt very well, the process was done good by the technician . And the technician explains clearly about everything simply that a customer can understand easily.

Really happy with the service. team was very cooperative. Was expecting free goodies

This is a good store to purchase the laptop, very good and reasonable pricing. The staff is very polite and respectful, friendly. I have bought the Laptop after enquiring via phone and bought Laptop bag as well.They provide you with offers on par with online stores. So go for it.

Very satisfied with service and best company .They explained with very well manner .Thank you

The sales executive over here is half crack. He says anything to justify even the flaws of the laptop, which you know are clearly flaws. He once said for plastic body of laptop that it is magnesium alloy. No point talking to such executive, do your own research.