Decathlon Secunderabad (Sattva Necklace Mall) - Sporting goods store in Secunderabad - Hyderabad, India

I recently had the pleasure of receiving exceptional customer service from Daryl and Steven at Decathlon. Their dedication and commitment to ensuring a positive shopping experience were truly remarkable. From the moment I entered the store, Daryl and Steven went above and beyond to assist me. They were incredibly knowledgeable about the products, helping me find the exact items I needed. What stood out the most was their willingness to listen to my specific requirements and offer tailored recommendations. Their friendly and approachable demeanor made me feel comfortable and valued as a customer. They patiently answered all my questions, ensuring that I had all the information I needed to make an informed decision. Furthermore, their genuine passion for sports and outdoor activities shone through in their assistance, which added an extra layer of authenticity to my shopping experience. Decathlon is fortunate to have such dedicated and knowledgeable staff members, and I will undoubtedly return to the store for all my future sporting needs. Rating: Thank you, Daryl and Steven, for making my shopping experience a truly memorable one. You've set a high bar for customer service, and I highly recommend seeking them out when you visit Decathlon.

I personally like decathlon as it has varied products with different price ranges and the customer support is also good. But today when I reached the store for the wrong pair of shoes given, again which happened almost a year ago.. which I have realised recently as I started feeling some pain in my leg and one of the sales guy was rude and sarcastic. There is always a way to deny any support or service to the customer in a pleasing way rather than rude.

It's nice store. Daryl was helping a lot. I am waiting for two months for my online order delivery and am interacting with customer care and there is no progress. I just interacted with Daryl, he is taking care and within 2 hrs he resolved the issue and delivered my products. Thank you so much Daryl.

The experience at the store was great. Ajesh was our Decathlon help. He ensured that he answered each and every query of ours. At the end, we bought the much needed cycle for my kid.

# BEST SPORTS STORE # Decathlon is the Best Sports Store with all Types of Sports items are available here. Decathlon Secunderabad has Very Big Space - shopping available in 2 Floors.. In Store Lift is also available.. Trail Rooms to try the items.. Neat and Clean Store with very good and Helpful Staff, helps customers to shop comfortably.. Sports items for all Indoor and Outdoor Games are available, Also items for Trekking, Cycling, Marathons, Fitness & Gym, Camping, Shoes, Jackets, T-shirts and many more are available. All varieties for Kids, Ladies and Gents are arranged well to pick up easily.. This is totally One Shop store for all your Sports Needs. Big and Easy Parking available at the entrance and there is a Wheel Chair accessible at entrance and throughout the store too.. Check out makes very easy by payment through Decathlon App.

i had a wonderful experience to buy piltes ball daryl the store guy was so helpul trained me how to use the ball and another smiling guy aditya who helped me buy a swimming cap Daryl was realling so good

Overall summary :- superb and spacious 1)I have visited Sarjapur Decathlon in Bangalore which is really awesome. So had some expectations when I visited this Secunderabad store. Needless to stay the secunderabad store is as good as the Sarjapur one. 2) It's spread on 2 floors with a lift inside to go from first floor to the second. Ground floor is mostly for apparel, clothing and cycles while first floor has the rest - tennis, cricket, shute, table tennis, weight lifting, yoga mats, gym equipment, darts and what not. Both the floors cover almost everything that one can imagine in sports. 3) You can also check out from the decathlon app. 4) Staff is knowledgeable and very courteous. They really want to help you and understand exactly what you want 5) Massive parking so no issues with parking and no parking charges. 6) It's bang on the main road. Entry is from the main road while exit is from the gully. Easy to get in and get out. 7) Special thanks to Debosmit (hope I got the name right) for helping with some exchange formalities. Cons:- 1) One person was looking for billiards equipment which wasn't there in the store.

SAY BIG NO THIS DECATHLON STORE AND THIS BATCH!! Hello guys, I went to this store ( as its the nearest decathlon) to purchase Trekking shoes. With the help of the sales assistant I have been recommended to buy Shoes worth 7k. They were fine when I tried them in the store but during the trek I have identified that the fitting was not right and I had blood clots on my thumb toe fingers. I came back to the store and requested manager to process return or repair the fitting. As I have hardly wore it during the trek. He agreed and requested me to bring the shoes. When I went to the store again with the shoes. Different manager appeared and Denied to replace or return the product even after understanding the issue. Totally disappointed with their service .