Decathlon Mysore Road. - Sporting goods store in Bengaluru - Bengaluru Urban, India

Decathlon - Your Sports Haven Selection: Decathlon impresses with its extensive range of sports gear and equipment. Whether you're a seasoned athlete or a novice, the store offers a vast selection of high-quality products for a myriad of sports. From running and cycling to team sports and outdoor adventures, Decathlon caters to all enthusiasts. Affordability: One of Decathlon's standout features is its commitment to affordability without compromising quality. The pricing is competitive, making it accessible for individuals of all ages and skill levels to pursue their athletic interests without breaking the bank. Store Layout: The store's layout is user-friendly, with clearly marked sections for each sport. This organization makes navigation easy, allowing customers to locate and explore products with efficiency. Interactive displays and knowledgeable staff enhance the overall shopping experience. Customer Service: Decathlon excels in customer service, with friendly and informed staff readily available to assist. Whether you need advice on choosing the right running shoes or information about camping gear, the staff's expertise contributes to a positive and helpful atmosphere. Innovation: Decathlon embraces innovation, consistently introducing new and improved products. Their in-house brands showcase a commitment to evolving sports technology, ensuring customers have access to the latest advancements in athletic gear. Community Engagement: Decathlon goes beyond being a retail giant; it fosters a sense of community. Events, workshops, and sports initiatives organized by the store encourage customers to actively engage with their passion and connect with like-minded individuals. Overall Impression: Decathlon stands out as a comprehensive haven for sports enthusiasts. With its vast selection, affordability, and commitment to fostering a sports community, it's not just a store; it's an experience that encourages everyone to embrace an active lifestyle.

I had brought myself a good badminton perfly brand but there is no other brands like Li-ning, Yonex, etc Self payment, means the items are dropped into cashier counter which it recognises and payment is done. Mode of payment is cash or UPI or Net banking is also available

On the occasion of International Day of Yoga, Decathlon Mysuru road conducted a sport event. To stand on the feet, put my hand above my head, lock my fingers, close my eyes.. I won this challenge Thanks for this great opportunity.!!!

My experience at decathlon was great. You can't even imagine how big can a store could be for sports. you can find anything that is related to sports and you can also trail all kind of stuffs from shoes to bicycle and even a lot daily essentials and cost of the items are cheap with some great quality. a well supporting staff. Thank you decathlon I would love to visit again and again

Spacious, spread over 3 floors and covers all sports and outdoor activities... Good collection and helpful staff... Overall a happy place to visit... I wish they could specialise in a particular genre of outdoor activity and go deep in the products they display and sell... For example, people that are attempting a base camp expedition or serious Arctic Circle expedition cannot find all the equipment they require... Maybe one store in Bangalore can specialise in this...

Good outlet. Met a friendly employee Sineen. She was very helpful and guided us throughout the entire shopping purchase.

Great place to buy everything sports. Won't have any other brands except theirs which is decent. Prices are competitive and the second floor has a few indoor courts to play cricket TT and football. Staff are courteous and there's ample parking space

Please can the concerned authorities have people in place who can vibe, understand, relate and connect to a customer. My repeat visit to resolve an issue turned out to be such a disappointing affair. A feeling of unsatisfied and helplessness for not being understood by the Decathlon personnel. My visit today 29th December 2020, was utterly disastrous. Floor manager Sommanna, needs a freshener course on customer service etiquette. I, as a Customer had to wait for this Gentleman, who is in charge, to finish his discussion with the personnel patiently to address my concern to the personnel. Please Mr.Sommanna, the Customer is to be given due importance. First and foremost law from the service point of view. You lacked this basic knowledge. In the entire 5 rows/bays of the store, there was no personnel to attend to the customer, that's me, as I required some professional guidance . After quite some time one of the personnel came towards the bay, however he was on the phone and asked me to wait. Imagine ,the customer is asked to wait, till the personnel finished his call. Absolute callous attitude! The shelves are practically empty.( Pics attached). Looks like a place to stock old and discarded merchandise. The merchandise have gathered dust, irony is that they have damaged merchandise on display on the shelf( pic attached) It's beyond logic for Decathlon to take the customer for granted. If the store has no stocks, they need to pull down the shutter and lock the store. Customers come from far distance in such dense traffic and Decathlon does not have enough merchandise to cater to the customer's needs, no personnel to attend to the customer, Manager is on his own trip.... Every visit has been making the experience more worse. In fact it is deteriorating..... Sad !!!! 05-05-2023 Improvement in some areas are necessary On the 05th of May 2023 happened to visit this outlet. Satisfied till I reached the Cash Counter and also expressed my Satisfaction too. However this was short lived as the Security while doing the customary checking at the exit door, made a mess of the items, T-shirts, shirts etc., purchased. He was just crumpling and kind of throwing the items into the Decathlon paper bag. It was such a shock to see this happening right in front of you. Seriously, I, for one was appalled. The most annoying thing was when I happened to see a Decathlon Personnel who happened to be close to the area where this drama was going on, and bring this to his notice, he said that's how we do it. This was absolutely unacceptable. This gentlemen, whose name I got from himself was, Jeet, and very audaciously and arrogantly he gave it to me. Mr. Jeet's attitude was that, I don't care what you can do taking my name. True, I as a customer, am at your mercy, cuz Decathlon did not coerce me to come to this outlet, I had come on my own will. But, Mr.Jeet should know that it is the customer who are the mainstay of any business to flourish or decline. Mr.Jeet or Decathlon is not doing a favor to the customer. The Customer pays for whatever he is purchasing. Not that it is being given free of cost. The security has to at least fold the apparel or clothing purchased in a appropriate manner. Mr.Jeet needs to be advised on the basics of keeping the customer satisfied from the service point of view. My purchase details: Decathlon Bill No.701047103/2304191. Cashier :Tulasi. Date 05-05-2023. Time 19:32. 25-05-2023 Cargo shorts purchased under the same above mentioned had some serious problem. Buttons have loosened, the button hole have started tearing off, the metal part on the belt is coming off, etc. No help from the customer service, the mobile number on the website is not answered , once had the luck when somebody picked up the call and then disconnected it, whatsapp messages are not answered, SMS messages are not answered, the mysore road email id is wrong, .... Nothing works... The SOP is that if you buy it from the store, it comes under a different procedure to make a complaint, if it is online it is different.