Crowne Plaza Ahmedabad City Centre - Hotel in Ahmedabad - Ahmadabad, India

Yesterday we happen to celebrate my son's birthday in crown plaza. We booked our table for 7 pax in their restaurant essence. I feel so bad in writing this review that we were highly highly disappointed with their buffet spread and the services provided by them. I had to personally go to someone or the other for asking about the cutlery to be changed or to clear the plates for the next serving. No body was courteous or well mannered. Food menu was below average.. But here I will mention that only one person who helped us through out was Trishna. She was always there to help us with whatever we needed. Ambience and the location of the hotel is too good, but staff behaviour and essence food is disappointing..

From the moment I stepped foot inside, it was evident that this was no ordinary hotel. The remarkable team behind its operations deserves a round of applause for creating an experience that truly mesmerizes. What struck me the most was the attention to detail that extended to every facet of the stay. The culinary voyage was a revelation, with serving instruments tailored to each cuisine and a world-class cutlery selection. The impeccable service complemented the delectable food offerings. The range of cuisines available catered to a myriad of tastes, making each meal a delightful adventure. The breakfast spread was a highlight, setting the perfect tone for a day of exploration. While the a la carte dinner left a minor room for improvement, the dedication of the restaurant team in ensuring a seamless guest experience was evident. The spacious rooms effortlessly accommodated my family of three, showcasing the hotel's commitment to comfort. The room amenities were aptly chosen, reflecting the hotel's luxury standards. Nestled in a convenient location, reaching the hotel was easy. The expansive premises exuded a sense of grandeur, while the meticulously maintained spaces retained a touch of luxury at every corner. The restrooms, always a telltale sign of a hotel's commitment to hygiene, exceeded expectations. For those seeking a retreat that seamlessly blends luxury with thoughtful details, this is the haven you've been searching for. I recommend this hotel for a pleasant stay.

I recently had the pleasure of an extended business stay at Crowne Plaza, and I must express that every aspect of the hotel, from the staff to the services, went above and beyond my expectations. Reception Desk: A Seamless Warm Welcome The reception desk staff, including Mr. Abhishek, Ms. Divya, and Mr. Mehul, exemplified hospitality. They greeted me warmly and displayed a genuine eagerness to assist with any inquiries or requests. Their efficiency during the check-in process ensured a seamless and hassle-free arrival, allowing me to quickly settle into my room and enjoy my stay. Throughout my time there, their professionalism and attentiveness in handling any requests or inquiries were commendable. Housekeeping: Impeccable Service I extend my heartfelt gratitude to housekeeping staff Mr. Abhishek and Mr. Manohar for their exceptional service in maintaining my room. From the moment I entered, cleanliness and attention to detail were evident. They consistently went above and beyond to ensure my room was immaculate, meticulously cleaning every corner and promptly replenishing linens and towels. Their warm smiles and willingness to assist with special requests made me feel valued as a guest. Dining at Essence: Culinary Bliss My dining experience at Essence surpassed all expectations. The restaurant staff, including Ms. Reshmi, Mr. Jaskirat, Ms. Priyanka, Ms. Drashti, Mr. Shishupal, Mr. Shiv, and Mr. Vishal, were attentive, knowledgeable, and genuinely passionate about creating a memorable dining experience. They offered recommendations, accommodated dietary preferences, and ensured every aspect of the meal was met with care and professionalism. Special thanks to skilled chef Mr. Sandip, whose dishes were a delight for the senses. He not only prepared flavorful dishes from the menu but also went the extra mile to create out-of-menu homestyle Fish and Chicken curry dishes. Additionally, he recently introduced delectable Thai dishes to the dining experience. Hotel Gym and Swimming Pool: Fitness and Relaxation Oasis The hotel's gym and swimming pool facilities were exceptional. The well-equipped gym offered a variety of modern exercise machines and equipment, while the pool area was beautifully designed and maintained. Mr. Vijay, the knowledgeable and friendly gym staff, was readily available to assist with equipment usage and offer guidance on exercise routines. The presence of towels, water stations, and sanitizing wipes added a thoughtful touch to the experience. Hotel Transport Staff: Efficient and Professional I want to express my gratitude to the hotel transport department staff, especially Mr. Dhruv, for efficiently arranging cabs for airport pickup and drop-off. The cab drivers, including Mr. Hari, Mr. Vijay, and Mr. Yogendra, provided a professional and smooth driving experience. Hotel Doorlady: Warm Greetings and Exceptional Service Special thanks to hotel doorlady Ms. Ushadevi ji, whose warm greetings with a smiling Namaste, invaluable assistance with my luggage, and attentiveness in opening doors truly enhanced my stay. In conclusion, my time at Crowne Plaza was nothing short of exceptional. I highly recommend this hotel to anyone seeking a remarkable experience with outstanding staff and services.

There are lot may reviews about the rooms , food and facilities. So I would like to give some reviews about the facilities Supervisor Mr Anuj and Team. Very Hardworking, polite and decent. Have sense of complete ownership and provides immediate support to the customer. You ask anything from room and you will get it in within few seconds. Apart from that they take care of the minutest details like serving instruments for each type of cuisine. Cutlery is world class, service is excellent. Rooms are good in the kind of prices you are paying.

The property and the amenities are really good. The restaurant serves good breakfast and dinner buffet with a big spread, food taste and quality was good. Rooms are spacious. The pool, gym, steam and sauna are great.The service levels need to improve and that's the only reason for giving a 3 star rating. On arrival I asked for an extra room access key which people at the reception were not ready to give. The air conditioning in the restaurant and lobby area was not great and it was warm.

Nice place and friendly staff. Breakfast and dinner buffet was amazing. Hotel staff managed to organise our tour to Somnath and Dwarka. They even hailed an auto rickshaw for us at the entrance. Lovely to experience all the care in an unknown county.

A Five-Star Heaven for Affordable Excellence I have frequented Crown Plaza numerous times, and it continues to impress with its winning combination of affordability, top-notch taste, and quality cuisine. This culinary gem offers a diverse menu catering to both vegetarians and non-vegetarians. From the rich and flavorful Veg Sabji and Paneer Sabji to the aromatic Pulao Biryani, the vegetarian options are a delightful symphony of flavors. The array of rotis, salads, starters, and a tempting selection of desserts further elevate the dining experience. What sets Crown Plaza apart is its commitment to providing a five-star experience at a reasonable price point. The restaurant seamlessly caters to various preferences, offering takeaway, dining, and efficient delivery services. The convenience factor, coupled with the consistently high-quality food, makes it a standout choice for any occasion. For non-vegetarian enthusiasts, Crown Plaza doesn't disappoint. The menu boasts a tantalizing selection of non-vegetarian dishes that are sure to satisfy even the most discerning palate. Whether you're a regular or a first-time visitor, Crown Plaza guarantees a gastronomic journey that is both accessible and indulgent. This is undoubtedly a five-star destination where affordability meets culinary excellence.

An extremely good experience staying at this hotel. Mr. Himmat Singh who was my chauffeur for the day made sure I had the most comfortable ride to the hotel. He was very polite, professional and even suggested me really good places to visit in Ahmedabad. Would definitely love to stay at this property again as the staff really made my stay worth it.