Croma - Gaur Central Rdc Mall - Electronics store in Ghaziabad - Ghaziabad, India

I had visited the store today to purchase a laptop for my kid. In the laptop section, the salesman was available but not in a mood to help the customers. When we specifically asked himy if there was anyone who could help us, he did come and showed the laptops. Then one more customer came and he left us and started helping him. We waited for 10 minutes but he didn't return. When we asked him that we need help, he called someone and asked him to help us but no one came. The staff need to be trained in how to deal with customers. My kid doesn't want to go there ever. The experience was bad.

It is good for household items including electronic gadgets and their accessories...they do have multiple products few of them don't have good after product sell services such as Faber they are not intended to give good services, please don't buy these companies products. Just it's my opinion.thanks

Very pathetic services standards and products being offered by Croma (A TATA Group Company). Can't provide spares parts of products produced and sold by Croma. Customer care called for services they didn't informed about any charges. Engineer visited and said that they are not capable of providing spares but still we need to pay visiting charges which is higher than fees of a doctors visits . This was very much irritating for my senior citizen mother who made the payment for a visit which was of seconds and not of any help to her. This was never expected from a TATA Group co. Will suggest not to buy any product of Croma brand.

Clueless staff. Small range of gaming laptops. Poor options for accessories. Not many phones to chose from either. They will try to push you for an expensive laptop/phone. The staff isn't very knowledgeable and extremely unprofessional. Standing in groups and chatting and laughing most of the time. They are definitely not interested if you are buying something inexpensive.

Electronics store which cater to all your electronics need. You can purchase almost all electronic appliances from here like Led, Refrigerator, Washing Machine, Vacuum cleaner, Iron, Laptop, AC and small devices like Mobile, earphones, etc. The prices offered are also good in comparison to market rates, sometimes they may be a little high. During festive season they have discounted prices on products. Salesman in this croma are good, they help you in finding the right product for your needs and if the product is not in the store they let you know about its availability from their internal software.

The store has been really helpful. We had some issues which even the online customer care couldn't solve but the employees at the store remained persistent and helped us out till the end. Grateful to them.

Actually I hate them. But the behaviour of the staff is so good that it changed my mind. Especially Mr Mahesh who helped me a lot in replacement of a product. Tata is tata you can blindly trust on them.

Purchased a lot of items from Chroma and always get the good deal. Their service is prompt, quick and smooth but it might take time if you are going with the finance option. The items are delivered the next day followed by quick installation. Happy with the service at Chroma and will keep on purchasing from here.