Croma - A S Rao Nagar - Electronics store in Hyderabad, Secunderabad - Medchal Malkajgiri, India

- Store ambience and atmosphere is very decent. - Employees at the store were really friendly and especially Mr. Bhaskar has helped showing all the items patiently without any issue.

Pathetic service provided by chroma for service delivery and installation there is a huge lag and communication error gap between the departments, on top of they will talk rudely, the CSD department needs proper training and information on how to perform CSM. Item purchased on 2 and delivered on 3rd nothing as of now. If we will not reach up to them then you will be lost for sure. Next time reliance will be a better place for better operations. Names are CSD- Miss Mahalaxmi (unethical) and Mr. Harsha (Not able to provide resolution).

purchased one samsung mobile worth 89000 and within 3 months started getting small line between screen fold, and store people told you are not taken insurance so we can't help. croma selling damaged or wrong manufacturing dated product. Kindly do not visit this AS RAO showroom for any product. you will waste your hard earned money here..Devadas

I have been returning customer of Croma at A S Raonagar. On 02 Oct 2023, I have purchased an AC with special offer ( Croma product). It was delivered to me next day. It has not been installed till date, almost a week. It has been dumped on my varendah, thinking that it would be installed soon but it's only causing obstruction and discomfort. Earlier the Croma service were best, but recently the performance and attitude has been changed. I am very disappointed and will not recommend to purchase from this store. If the AC is not installed by tomorrow, I will return it and claim my mother net back.

Staff are not much cooperative in locating the article intended to purchase. They are not with updated information whether such articles available with them or not. Makes the customer to wait much considerable time to inform them the article wanted by customer is not available. They needs to pull-up with good responsive behavior with the customers.

The service was great and Mr. Ravi helped me a lot with the product info which helped me take my desicion.

The demo given by Mr. K Srinivas was very good. He showed all models of gas stoves and patiently explained all the features. He is good at his job.

Executives they did not have any idea or knowledge on product whether it is available at warehouse or may be due to lack of experience they are not have clarity, and product executives they always force & insist us to taking unwanted services and wanted to add it on purchase invoice as they get incentives on it. Very less product showcases of any particular brand which is a draw back to choose products or comparing with other brands in same category. Unwanted staff when compare to the actual customers visited when looking at overall showroom crowd and most of the employees they just do nothing instead of surfing here and there to looks like they are very busy, but five product executives they have good explanation talent about describing product features & usage which it really helps to the customer.