Courtyard by Marriott Amritsar - Hotel in Amritsar - Amritsar, India

Manisha was very sweet and caring. She took care of us and made us fresh tasty cha during one of our stays here. She was so kind to even provide us with extra tea for the go. She was so attentive to my parents need and ensured we enjoyed our meals during our breakfast here. Very good staff.

Worst experience ever with a Marriott. Property is highly not recommended if you are planning to visit with family and kids. Your mood is guaranteed to be destroyed by the staff. Check in was rough and we did not feel any warmth or been welcomed at all. For once i thought i am standing at the wrong hotel desk. The lady who confirmed by booking did not answer the call and i had to re assure every detail with the front desk. Electricity kept going and we could not have a good afternoon nap. The supplies such as slippers and shower gel, shampoo etc were not placed, electric kettle was not broken so we had to call them again and again which was annoying. The second day we asked for fresh towels while leaving the room, we came back by lunch and had to leave for border at 3 pm, the towels were still not placed. Upon reaching to the front desk and complaining them they told towels are in process, i was dumbstruck by the duty manager and he had the audacity to argue as well. Being with a family and small kids it ruins your mood. Totally not value for money, shame on staff, I asked them to get me in touch with the manager and they told he was on off as well. They only serve the group booking people we learnt, if you are family on your own they take you for granted and have that snobbish attitude which was so sad to experience in a service industry like hospitality. Not recommended, not value for money. Poor.

I had my brother shagun functions here. All management had managed the function so well the FNB manager is so helpful he coordinated my function so good I really thanks him and the both chefs. They made whole food so delicious every person in the party praises every dishes so tasty I specially thanks courtyard by Marriott. Team thank u for taking my event to the best event

Great rooms. Extremely clean. Comfortable beds. Hot water is available. I had inadvertently booked a twin bed room. On my request they kindly upgraded it to a double bed room. Definitely will come next time. Negative - sounds can travel outside your room.

We miss staff warmth at reception. Right from the Manger, Chef, to Captains are untrained. Our stay was for 2 days. Our table was served by so many people that some of our orders by mistake went to other table & other table order came to us. Instructions given to FB Manager for our meal preference was not conveyed to Chef. Definitely Service is by not of 5 star hotel standard

The food of this hotel is really good I love the fact that the hotel has very generous start. Front desk staff is very nice and always smiling. Amazing View and superb hospitality. I would love to visit again..

The service and hospitality of this hotel is pathetic.They seem to be untrained and rude .My husband is a silver Elite member of Marriott but no special consideration was there for members too. When we asked for some extra empty bowls to eat food from room service they said that it is chargeable with taxes. We have never experienced such poor and rude services in any of the Marriott hotels .....

Simar at Vue Bar & Grill was so sweet. Such a nice human. He made my experience at the Marriott the best. Please visit the Marriott just for this experience. I can't thank him enough