Collection O The Grand Hospitality - Hotel in Tiruppur - Tiruppur, India

Get ready to adjust. Not at all a clean property. But u got to adjust considering the rate in mind..Nothing went well actually.. but when you stay there for a couple of days and keeping in mind that you are using the same room and washroom gives us a better feeling day by day. The first day was very bad. There was no lift, there was no one at the reception, there was huge shouts and fighting between staffs and customers almost daily during the stay, current had gone 2-3 times and it comes after 15-20 min. nnThe only advantage is that it's close to the textile market. The rate was 1500/ night so if you wish to stay for few days with low budget and adjust with everything else.. basically just use the room to sleep then this hotel is ok. nnDo not expect a professional approach from staff.. just consider you needed to sleep and then take the room.Everything has to be made better. I would say booking . Com should arrange inspection to all these hotels below rating 5 to make sure the customers get atleast the basic requirements. Totally unprofessional and i felt like sleeping close to a railway station , they are not bothered of there are guests or not.. they just operate the way they need.

Worst hotel management. Came with marriage gang and they are asking for original ID for all the stayees. They aren't accepting any soft copy and also photocopy. Also the receptionist calls to their manager and he don't respond and disconnect the call abruptyl. Also they basic amenities like soap, towel isnt available here. Book at your own risk.

Very worst hospitality, rooms booked in advanced was not provided in last minute, worst staff behaviour and no proper water facility. Asked to adjust with single room, Do not prefer this hotel. Staffs were not educated properly.

Worst than ever. Never use oyo. instead book near by hotel Everest. I have booked hotel through Oyo app 10 days prior with breakfast included. My booking ID was NZME7678. Receptionist asked for 2000 more extra charges. He said they didn't allow booking from any third party apps. If any of the Oyo team is reading this please de list this property. There were many people who were facing the same issue. Infact when I call the Oyo person he insists me to give five star rating. His name was abhinav from oyo team. He ask me to cancel the booking. They don't give any other option as well. Please if you trust me don't go for this. Oyo team now please don't paste that old lines of yours here blah blah blah. Just take some action and de list those properties right away that are not working fine.

Very bad experience, i booked it through oyo rooms at a discounted price but after reaching the hotel, the hotel management was asking for more excess money and for which i complained to the oyo customer care but after 2hrs passed by, they still couldn't solve my problem and they were just asking me to shift to a new hotel at the same price or cancel this booking which I have done and get my money refunded back to my account. The hotel management didn't listen to our request and after much compulsion they agreed if we paid them some extra bucks but at last we canceled the booking and got a new hotel nearby. Guys please avoid this hotel as they want just money and nothing else and a very bad service you will get if you ever book it.

Stayed two days in the last room. The room looks fine but the when we talk about Restroom safety bit consider twice and for me quite fear also.

Worst property which i have encountered in my whole life and also me being an hotel manager before, i would not let this hotel to run which would bring fear to the genuine guest and the family travelling and staying especially in Tiruppur. It sets a very bad example and bring down the reputation of the town. It was just a ripoff. The booking price was totally different to the price what they charged me. it was a daylight robbery. i believe this hotel should be shutdown as i felt like it is not safe place for the family to stay and this has to be audited and checked and closed down. I also recomend and request the management to check the CCTV Camera often about the happenings in the late evening if they are really bothered and concerned about the business and safety of the guest. When I was trying to check in with my 12 year old daughter who had tennis tournament since morning and very tired, they said they can't provide the room as this was under priced. They made me to wait in the reception for almost 2 hours after me calling different people from OYO. So called the hotel Manager/Supervisor ( Vicky if i was not wrong) was least helpful and didn't bother to sort the issue out. He said he can check me in only if i pay around rupees 2000 for a room and the price which i booked through bookings.com was around rupees 950.... They asked me to find someother hotel if i don't pay the requested amount. If they would have requested me to find other hotels for a genuine and valid reason, and me worked in the hotel industry and knowing the staff's hardship, i would have considered and made it simple to move out and helped them. He said it is my problem to sort the price with Bookings.com and OYO and he is least bothered and not his problem what was booked online He kept going in and out of some room and didn't bother to deal the situation. As my daughter was very tired, she literally slept sitting in the reception which i thought was not safe and a healthy sign. I finally managed to get in touch with OYO Ranjith ( Manager) who tend to sort my issue asking me to pay what was requested by the hotel and then once i get my invoice from the hotel, he will refund the difference of actual booked price from Bookings.com and the invoice price from the hotel.. But unfortunately, waiting for a week and hundreds of call to Ranjith who said he will sort the issue, nothing happened and i felt like i was cheated and they made a joke out of me.. I am not sure who is responsible for this pathetic situation and experience, but i fee bookings.com and OYO are purely responsible misleading people who has got a tie-up with such a low standard and irresponsible properties who can get away with filthy attitude. And the invoice which was provided by the hotel didn't have a proper receipt and GST number. This is not the property to exist. Anticipating response before i take it to concerned health and safety authorities and publishing in the media.. *** Few pictures attached***

Good spacious room at good location managed by worst management. Rooms and bathrooms are not maintained or cleaned and bath towel and blanket is not washed and dirt on it. You will not get any room service, we need to collect everything from reception. Reception person is useless person i had ever seen in any hotel Owner please keep good staffs