Collection O O 15460 Centre Point - Hotel in Kochi, Ernakulam - Ernakulam, India

The room booked was with air conditioning but the hotel management said that the AC is not working as expected, they refused to change the room to a different room with AC. They also refused to compensate us for their mistake. Shower was broken, extra bed that was provided was as thin as just a sheet. Had booked this property from Agoda. Agoda doesn't manage this property directly it works with a third-party manager. Manager stopped receiving calls and agoda customer care sucks for India.

The room that we're booked were big the air conditioning was good there are lot of mosquitoes all the time. The location is fine the room service and breakfast is lethargic. There is no wifi and not ready to cooperate at all avoid this hotel.

Not worth. You get bookings vert cheap, basic amenities like WiFi and hot water not provided desoute showing on OYO Rooms app. One more thing; I got a suite that had no window in the washroom. I gave 2 stars only because the hotel arranged a taxi for me on a day when there was a strike in Kerala.

The Worst service a hotel can provide. If Incase you are about to book this hotel. WAITTTT.... Are you sure there are no other hotels in Kochi. Are you sure that this is the only hotel left in Kerala? This hotel might be even older than Mullaperiyar Dam. Photos that you might see in Google or oyo has to be photoshop or photos taken during this hotel's inaugration. Make sure to ask for that oyo soap and shampoo when you enter premises only then the receptionist / bell boy will remeber to keep the soap in the washrooms. If in case you ask why the cigarette smell while entering the room, this is his explanation "Sir, that's because the room has been closed for so long". Never knew rooms would smoke. Picasso / Leonardo Da Vinci might have stayed in your room who knows, walls are all highly decorated with mud / dirt or it might even be modern art. Trust me the bell boy / receptionist knows malayalam, if you complaint why something is not as it's supposed to be, he then speaks only in hindi and say he doesn't understand malayalam. Is your vehicle off road capable? You might need one to reach the hotel in the middle of MG Road. Respected hotel management you are earning from our savings , atleast show some courtesy by fixing your private road. Last but not the least, toilets. Yakk... We decided that if we take a shower here it's certain you'll end up in some hospital under dermatology dept. So the summary is "I wouldn't recommend this hotel to anyone who is going there with their family".

Goibibo app doesn't have the hotel details. No restaurant at present at hotel. So no breakfast included. Mosquitoes ealry morning was horrible. We can wake up early at without alarm. Room is worth for just 500 rs. Celing fan will work on top speed only. Overall it is not a recommendable Hotel.

Restaurant opens around 7 pm food is unhygienic and low quality. Hotel staff are rude and uncooperative, lot of mosquito in room. Bed are uncomfortable. No light in corridor. Wifi never works. Don't provided hot water in toilet in evening.

The room had a brilliant view and adequate facilities. The breakfast was good both in taste and quantity. One room boy was slightly rude. The rest of the staff were great, so, I'd ignore the rudeness of one person.

Entrance is full of vehicles all the time because of bank nearby. So many times car entrance was not possible. Nobody response the phone, not the reception, housekeeping and room service when dialed from room. Actually there is no room service. Even if asked for tea in room service number, answer is nobody available. In three days, once house keeping came and only provide water bottle, soap. When I ask guys to change the bedsheet and cover, they never return. If you ask anything the answer is a no. Hot water is limited. In three days, i got only once. Morning only hot water is available and that upto may be 7.30am. Food and the service of food was good. But kitchen is a dirty place. Asked to rectify problem with hot water, reception guy answered that he will send somebody but nobody came. Rooms big and clean initially, then nobody came to clean. Staff response is pathetic except one guy in reception.Never again to this hotel.