Collection O Hotel Samruddhi - Hotel in Nagpur, Butibori - Nagpur, India

We booked home for a night only at 9pm with check out in the morning at 6am. Initially they were asking for 1500 but for a night we negotiated down it to 1000. The washroom was not clean. Also the room was not in good condition. Walls had moisture and paint was coming out. No towels or toiletries were provided to us. We have ordered dinner and it took ages to come and it was so spicy. Dinner has taken 40 minutes to come. There is a bar on the ground so if you are traveling with your wife and kids this place may not be ideal for you as you will get a foul smell of smoke cigarettes and bottles from liquor kept outside of the room. Most of the rooms were also occupied by people for the drinking party. There are other hotels in the same vicinity try and negotiate with them.

All good nice qnd clean hotel. Staff is also supportive. I stayed with family and my all looka good.

I booked a room on OYO. OYO gives me a discount on the rate, but the hotel does not accept my booking & told me our rate is 1200 Rs. Discount money needs to be paid for check-in. I was surprised by this incident. After discussion with OYO customer care they will accept my booking. But I need to pay more them after discussing the money.

Since i was new to butibori had to order food for family.. I went with the safest option of dal tadka and jeera rice.... Price - highly priced for a place like butibori. Paid 300 bucks for this. Quantity - portion of rice was not even filling for one person. Taste - Average.

Oyo promised us to get complimentary breakfast but this hotel didn't provide .When we asked oyo to intervene nothing happened . While booking we were told this to be a deluxe room with fridge n all .But this room didn't had fridge ornot even a kettle .The roomservice people couldn't serve morning coffee or breakfast on time . Samrudhi hotel roomwas spacious but not maintained well with broaken locks in roomdoor .Had an abnormal AC The list goes on . Overall booking hotel in oyo was easy but after that customer care service was disappointing.

I book the room for 400 rupees by Oyo app. ..but the receptionist told me that you need to pay 1200 rupees... otherwise we will not give you room ....the lady was very arrogant....dont come in Samrudhii....book other hotel

Good Room cleaned before we entered Food quality is good but a little spicy Restaurent waiters are helpful Parking inside the hotel premises Decent date of 1500 per night Bad Few Mosquitoes in room which staff cannot also help Linen should be changed more often Tile floor was leaking water a little bit, it became slippery in one corner of room 4 stars as staff is helpful, hotel is safe for night stay but due to dirty linen and leaking water deducting one star.

The service is very poor - poor is a very soft word. Even single star rating is too high for this hotel. Hotel in remote town provided better service way back in 1980s. Break fast [only uppma. No charney or any similar item to go with uppma] was horrible - when asked for more helping declined saying that breakfast is not complimentary where while booking a sum of hundred rupees was charged. When agreed to serve omeltte but asked us to pay after we have eaten. Provided 2 water bottles and billed for 3. For the above I had argue to pay for the actual number of bottles served. Intercom was not working. For two persons provided single towel. Staff said that they do not provide two towels. Cable connection - TV was not working except for one channel. Highly disappointed. Will Regret the booking for life time.