Collection O 75532 Aarya Inn Salt Lake - Hotel in Kolkata - Kolkata, India

Merits: 1. Good location 2. Good rooms 3. Accomodations are good ( electricity and water supplies are always available, clean bathroom, good lighting) 4. If money is involved then service can be very good Demerits: 1. Mattress uncomfortable 2. Asked 3 times for extra bedsheet because the given one was not so proper and clean. Although I was promised to be given but did not get so. A big let down.

Worst hotel you can find. The receptionist girl is rude like she is doing some kind of favour by letting you stay in the hotel and it's you who should be thankful for staying in the wonderful townhouse 195 where sheets are stained, beds are springy and tv doesn't work. Hope this help. And don't get surprised if she tries to yell at you because that's normal for empress.

Very bad experience. I booked room for three days and paid full amount by online but after reaching to hotel they demanded and charged 2100 extra. Even there was no due in the bill. The room and washroom are very dirty. If someones checkout they don't change the bedsheets and pillow cover for new customer. They don't clean rooms daily. I stayed for three days and faced water problem for two days. Please don't book this hotel.

Pathetic Experience. Spring Beds You don't even seat properly on those. bugs and mosquitoes also a problem . Bathroom tap was also leaked . Can't sleep with that sound. Don't ever book this hotel even it shows cheap price but later they charge extra on reception. So please exclude this hotel from your wishlist.

There is no trained staffs just some casual locals. Comparing the place with other townhouse in the city this is a nightmare. Rooms are shabby not maintained at all. Overall it lacks the welcoming factor. Careless attitude, the kitchen too is under construction. Hope the management is revamped and takes opportunity of the growing demand. The rooms though are spacious.

I am giving this review as I don't anyone to be cheated. This is one of the worst townhouse property of Oyo. Don't go with the property photos. I have booked it with Rs. 1800, but the room is so small, bedsheet is full of dust, room floor is dirty, bathroom smells badly. No maintenance. In night cockroach came out from the bathroom and below the bathroom mirror. Most important thing is bed. The bed is like spring hurts ur back. When I asked to change they said the hard bed's are only for those who will stay more than 3-4 days. Pls those want to night stay, don't go there. U can't sleep at that bed. A very bad hotel. If negetive rating will be there, I will give that -5.

Very rude staffs talking roughly, just to visit my uncle there they stopped me. Policies are absurd and with no sign of cleanliness, any time water goes. Till 1 hour have to wait for water. Dirty linens and bathrooms. Not suitable to stay if you need pleasant experience.

The washroom was very dirty and unhygienic. Water was not coming from the tap. The mattress was very uncomfortable with springs coming out of it. Also, the property manager modified my booking without my knowledge at the time of check-in and asked for 650 extra for the extra person while I had booked and paid in advance for two people. Also, the lift is not in working condition. I would never ever recommend staying in this property.