Collection O 74145 Hotel Prince Residency - Hotel in Mumbai, Thane - Thane, India

Pls don't book this hotel ... If this is ur last option.. sleep in street lights comparatively this hotel prince.. I had never ever bad experience .. alcohol smells in room and also in dormitory section.. rates are too much high 700.. ac is not working.. mosquito bites .. no all out.. smelling from bedsheet.. pls I request you don't book this hotel at any condition.. staff is too much arrogant at 11pm I am in room I ask him wifi password he said leke thori na ghumta hoon password literally I want to slap him ..the way of talking is too rude.. I want to book here for 7days but this pathetic condition my 1day likes 1year ..you can book Asra hotel in marol Naka.. he ask only 300rs bathtoom clean.. well manner staff if I ask him midnight any questions or service related issue they give immediately response.. my check out will be tomorrow but now I am too much frustrated

The rooms are extremely bad especially if you are booking online. They give you the worst smelly room. Worst experience

Not sure who the guys gave 5 rating to this hotel - may be owners themselves. Stayed overnight and experience was pathetic - especially the reception folk. Very arrogant and careless. Except location - next to Thane station - nothing to even rate for. My corporate booking was shifted here from another hotel due to overbooking. And some user has rightly mentioned below - this hotel is not for family - and okay for 2-3 hour refreshing stay :(. And now I can say not for corporate travelers/professionals as well. Absolutely pathetic service - No drinking water (not even RO/tap water), No hot water for bath. Bed and linens were dirty and while asked to clean/replace they said its newly washed and cleaned before you entered. Outside food order from zomato, swiggy etc not allowed and they force you to take it from reception else will be charged additionally by them.

no breakfast was provided and the guy had given me room in another hotel where even the water was charged

Worst experience ever...Staff behaviour was very bed.. totally waste of money.

Horrible Experience The rooms were unclean, there was water dripping out of Windows and staff didn't pay any heeds to it. Was charges 30/- per 1 litre water bottle where as price is just 20/-. The bed sheets are ugly, rooms were not cleaned during our day out. Totally a horrible experience with this hotel.

Receptionist is very bad couple don't come ,whasroom is very dirty

I should have read these comments befor booking on oyo. Experience of this hotel is worst than any stay i aver had. OyO is loosing control over its properties. Letting hotel loot customers even after somany complaints. Extra 500 rs i had to pay for checkin since I was not gona get any refunds fom oyo after 9 am. Cheap lodge staffs have more manners than staff hear.