Coconut Grove - Resort hotel in Betalbatim - South Goa, India

Overall rating is 1. However , restaurant service , breakfast service was very bad. Menus were good for 1 out of 3 days. I want to give below 1 rating. I'm disappointed to choose this resort. Staff is soft spoken. Room cleaning was nice. But bathroom needed maintenance.. Hot water mixing wasn't working and With kids it's really difficult to stay like that. There was lizard in room on day 1. There was water leakage in bathroom. Swimming pool was good. I would have loved to stay here, if these issues were not there.

If there was a rating below 1, I would have given that for this place. The pillows ( inside the cover which were easily visible) were stained and dirty with brown patches, the bedsheets were nothing close to white, there was leakage in the bathroom and the bathtub was old with stains. It is a run down place with no proper facilities for senior citizens. We could barely spend 1 night and had to shift out to another hotel losing 80k in the bargain. My sincere advice to people is that do not get fooled by the pictures put by the hotel and look for a better place to stay and enjoy your vacation.

Property was average and have all basic amenities needed .definitely you will have a way to beach directly from the property. Rooms are not really well maintained and same stands for the restaurant. pool is very well maintainend. the staffs are also very courteous and overall I would recommend for family. As a group of friends we really enjoyed the pool and trail towards the beach. it started its own pub which is very average but quite enjoyable.

The resort is located near the beach. The beach is lonely so not very crowded. The rooms are big and spacious. The resort is Kids and family friendly.

I stayed at Coconut Grove Beach Resort last month and my experience was beyond frustrating. We had booked 4 rooms through Agoda 5 months in advance but there were way too many problems that we faced here: 1. Firstly, the rooms were dingy and smelly. The bathrooms were leaking all over. In fact, we had to wait for 2-3 hours in the rooms just to let their plumbing staff do the repairs! However, problems still persisted and we had to call the plumber again on subsequent days of our stay. 2. Secondly, at the time of booking, their website showed complimentary breakfast whereas when we reached they denied to provide the same stating our package does not include complimentary breakfast. Despite raising concern with Agoda and hotel staff immediately, nothing was done. The website was changed at the backend to stop showing the complimentary breakfast option. Mind you, google research for this resort still shows free breakfast as one of the facilities. 3. The breakfast options on payment weren't too many and the staff was not sure how to handle all the orders that were being placed. They were running helter skelter to get cutlery, food, etc. 4. The worst part after the frustrating experience was the fact that at the time of checkout the invoice provided was for almost half the price paid by us at the time of booking. When questioned about the discrepancy, they had no justifiable answer. I will not recommend this place to anyone!

accommodation was satisfactory, though not particularly chic. The overall service, however, was exceptional with no complaints. The beach, just a 5-minute walk from the backyard, is easily accessible. Situated near Betal Batim Beach,

Had a Great vacation on the coconut grove Beach Resort, property... Good Service... It was Amazing.... and the main part off all got the best deal by the hotel staff..

Very serene and quaint vibe. The food was just right and overall hospitality is commendable. Beach is just a 2 min walk from the rooms. Recommended for families / mixed-groups.