Cherai Beach Resorts - Resort hotel in Kochi - Ernakulam, India

We thoroughly enjoyed our stay. The staffs were always motivated to help us. The food was excellent, the chef ensured that our pallet needs were met. The resort ambience was lovely & very serene. We look forward to coming back.It was such a wonderful experience staying there in cherai beach resorts, would love to often visit the resort with my loved ones. And really good service from goibibo which helped me to get such a great resort

The resort is opposite Cherai Beach and adjacent to the bay. Mangroves and trees growing on the property. A perfect resort to spend a holiday with a very good ambience. But it felt a bit lax in maintaining it. Maybe because everything is restarting after covid. But it seemed like an experience worth the money. It would be good if the management paid a little more attention.

Rooms are old. Found empty alcohol bottles in the room. Beds are not comfortable. They would not give additional towels! Pool is not treated properly. Restaurant food was just ok and not worth the price. Better go out and eat. If you get for a cheaper price, go for it. If not look at other options. Location is excellent.

Horrible experience. Poorly maintained property. The rooms conditions are deteriorating. Not having all essentials in a room like pillows, towels, bathroom mats, etc. The staff does not have any idea about guest service especially the night watchman. In summary, this resort situated in a very nice location and few years back was one of the best in locality is not in a very good state. Do not recommend until they improve the quality of infrastructure and service.

Arrogant Behavior by all staffs. Pathetic and totally unprofessional Service right from the point of entering the Premise. It was an Event of 100 People. Never experienced such a horrible behavior from the entire Team of an Organization into Hospitality Industry. In deep sleep, they called us and made a baseless allegation that we have damaged their Mike. They demanded the Payment and we came to the Reception for making the Payment. But their demand was payment should be made immediately, but the Bill will be provided on the next day only. We insisted for the Bill since the event was done for a large Group. (Surprisingly, they have demanded Payment in Hard Cash only at the time of Booking a week ago purposefully with an Intention to evade GST. Since we were Law abiding Citizens, we had insisted for GST Bill itself and they had accepted it with displeasure since they are used to GST evasion). The Response from the entire team upon asking for the Bill for the settlement of the Event and a Cake arranged through them was really shocking with Abusive Verbal Diahria in Vernacular Language by a Group of Goons who are employed there. Never ever Recommend such a Place to Law abiding people with Self Respect & Dignity

Not worth at all! There is No Wifi, not well maintained, signs of aging, they haven't renewed their bar license since it expired last year! Surely there are many modern hotels in Kochi that can provide value for money!

The rooms are amazing. The buffet is very tasty..and the location is superb.. the staff is well mannered and rooms are well maintained... No wifi in the room and wifi network is really low in lounge and restaurant..no suitable for work from home or computer related work and all..only for staycation and relaxing..worth visiting

This place is local high-end Resort. It is beautiful, great service, build amazingly. But it is in the local quality, it is not the Hilton or the Sharaton, so don't come with this expectations. You will meet amazing people who do their best as what they know. Thank you for having us.