Chenz Salon - Beauty Parlour in Pune - Pune, India

Used to be my go to salon for simple treatments until they tried to rip me off by overcharging me for a massage service which was not the time that they had promised for it. Kept arguing and couldn't come up with a solution. I even showed them the time stamp of when my massage began because I had sent a message right before and I was already down paying for the service 20 mins since. It was meant to be a 30 minute service. It is appalling that they have no sense of customer service and support and I was one of their regular customers. I even asked to speak to the manager and they said they would arrange for that but never did. There are plenty of wonderful parlours around where you get cleaner, better ambience and just the same and sometimes cheaper charges. I'd rather go there.

It's always a pleasure to get my hair cut and styling done at Chez. Great gals and great place!

!!DO NOT GO TO THIS PLACE - CHEATERS - Called in advance to confirm the charges for regular wax - In person the attendant asked me to confirm for regular wax, which I did - At the end I was charged for using their special wax, which I was not aware of. - They tried to rip me off and overcharge me by alleging I asked for their special wax, when I had specified TWICE for normal. Very clean parlour and environment, but absolutely disgusting behaviour on their part by trying to overcharge and blame customers. Never ever stepping into such a lowly again. Bunch of cheaters.

I had a pedicure there and it was really nice. Although, when the applied pack was getting dried, the lady suggested and asked if she can file my hand nails by then,as they were very uneven. I let her file them and even thanked her by telling that no one usually offers to do so. At the time of payment, they charged me 50Rs extra just for the hand nail filing! It's not really about the money, but the way I was not informed that the thing is chargeable. I found it very misleading. If you are trying to offer some extra service, you should let your client know that it is going to be chargeable. Don't act as if you are doing it complimentary and then charge in the final bill. I have been here several times for different services, hence I am not putting a very bad rating, but this incident was really off putting.

Great ambience,best services especially I like their facial services.the staff is sincere and has expertise.

Disappointing experience. Thought I'd give it a try since it was close to my house. I got waxing and pedicure done. Very high prices for the very mediocre services provided. The lady who did my waxing was rough and unprofessional- didn't apply wax/pull hair based on the direction of the hair growth. For pedicure, they charged me Rs650 and didn't even scrub my toes. Additionally, I was planning to get haircut, eyebrows and facial ( just the facial was a whopping Rs1600). I decided to opt out of the other services and went to Niks instead! The services aren't worth the price.

Amazing experience.. highly impressed with the team of humble professionals. I found the rates very much worthy and in budget of what I received. Sumitra gave me a wonderful haircut and highlights. Overall I was really happy with my visit. Thank you!

The experience was pathetic. I went there based on the google reviews. I believe they might be good at hair styling but rest of their beauty services are trash. There were two of us and we went for the exact same set of service - a Moroccan oil head massage and a foot spa pedicure. The regimen followed for the same service was totally different. It did not involve nail buffing which is a quintessential of a pedicure. I did not receive a steam treatment for my pedicure while my friend did, plus the next day both of us ended up with cracked nails, which aptly points out the precision of their staff. We paid a bill of a whopping 3000, which now seems like utter waste. Not recommended at all for spa or massage services.