Chaithanya Residency - Hotel in Kochi - Ernakulam, India

The whole experience was very bad. The Hotel is a complete scam. They charged me an extra 120/- even after I paid the full amount online icluding GST. Even after booking the room before two weeks, I need to wait at the hotel reception to check into my room- for 15 minutes- after completing all my check-in formalities. The receptionist said that they needed to replace the plastic cover inside the basket. I was already late with respect to the check-in time. Soap was not found in the bathroom. When I enquired, they claimed that they already provided it. I said no. You're wrong. Still, they didn't provide it and said I may collect it tomorrow morning. The wifi was not working. When I complained the receptionist said they could not do anything about it. And the worst part is coming - They didn't provide me the bill. I needed that for reimbursement from my company. The receptionist collected an extra 120 Rs. and said that that was GST. I said I had completely paid via MakeMyTrip including said. But he insisted I pay an extra 120 rupees if I wanted the bill to be reimbursed. I paid for that too. But he didn't provide me the bill. The promise was he would send the bill to my WhatsApp. But even after repeated requests he slipped off. Worst, worst experience from a hotel.

I booked a room from Oyo for 500rs/night. But the hotel demanded an additional 600rs to honour the contract. I had already paid the Oyo fees.

Very Bad experience From the their employees, Room was not hygienic, Pillows and bed sheets alredy used. Not recommended for family's only recommended for just drinking partys for just hour's, its better than local lodge!

This hotel is a complete scam. They advertised a certain price on Goibibo, but when I arrived at the hotel, they demanded extra money and refused to honor the original booking. I was left stranded in the middle of the night with nowhere to go. When I talked with the concerned person, what he told me was that they never listed the hotel on goibibo and they listed only on OYO. The booking was a non refundable one and not only I was not allowed to get the room, I lost my money as well.

I'm leaving negative reviews from all the gmail accounts that I have just because of the intensity of the issue that I had. TO anyone who is reading this review, just don't book a room for this hotel online. You will regret that forever. My friend went to this hotel after booking through goibibo and she had was stranded in the middle of night at a place which she was not even familiar about. I will never suggest this hotel to anyone - Rithunath

I done my reservation with booking. Com price was given in application is less after booking Oyo representative call me and informing that price is higher than the booking...after I check-in bad smell inside the room also I feel that they are reusing same bed sheet and pillow covers they are not washing it...l find hairs from the bed...sleeping there was very uncomfortable for me that time...it was a bad experience

This motel is a cheap knock. When they arrived at the hotel, they requested additional payment and declined to respect the initial booking, despite having advertised a specific price on Goibibo. My friend had nowhere to go when he was abandoned in the middle of the night. When he spoke with the concerned individual, they informed him that the hotel was never listed on Goibibo and was only listed on OYO. The reservation was non-refundable, so in addition to not being able to get the hotel, he also lost his money.

Room was good but AC was not working