Central Beacon Hotel, Surat - Hotel in Surat - Surat, India

This hotel is a complete scam. The manager Karan Shah is probably the most dishonest and fraudulent person I have ever encountered. Those traveling from abroad please be aware. Do not book with this hotel via any form of bank payment as the hotel will never refund your money even if you follow the cancellation policy. Further, the website and photos are misleading. The hotel is infested with cockroaches and the staff is probably a bunch of illiterate people being paid low wages because there is no semblance of civilization at this hotel. The hotels management is fraud. They will dodge your emails and calls once you decide to request a refund upon advance cancellation. I had to escalate this matter legally. This hotel is nothing but a bunch of thieves disguised as a business. DO NOT BOOK.

Central beacon hotel is centrally located in the city close to the railway station and bus stand. Due to location, many sight seeing locations are accessible. Rooms could have been better but are reasonable for the price.

Owner Mr Karan is a scammer yes he's not giving the staff his hard earned money staff is working 15 hours a day And after being fed up of the job if the staff leaves he doesn't give him salary And make silly reasons and excuses God won't leave u don't worry

Old cosy rooms,Not of standard of The fern hotel chain.... water clogged while using bathroom...No hot water....

The hotel is mentioned as a 3 star hotel but it should be negatively starred. 1. No clean room/amenities/ambience at all 2. The food which is said as complimentary during booking has half of the things as chargeable. The water is chargeable, anything above 200-300rs is chargeable. 3. Room service frequency is the worst. No water replenishment is done and when you tell them to do, they have reluctantly. Asking for additional water is way beyond, they don't even provide the daily waters. 4. Towel, toiletry and other things provided by them are way sub-par and below standard.

The hotel is located very convenintly close to the Surat railway station. The hotel is very well furnished, clean, well maintained and pleasant. Few improvements required as follows: rooms need a table that is higher than the chair provided, so as to be able to work conveniently on the laptop. Bathroom mirror needs a small tube-light directly above it, so as to facilitate face-shaving for gentlemen. Bathroom needs a few hooks to hang clothes (possibly behind the door on the top wooden part). Remaining factors were excellent as regards to a transit hotel meant for passengers travelling through on work or leisure. An excellent restaurant is attached directly to the hotel, and also provides room services. Staff is friendly, courteous, prompt, professional and efficient. Beds were comfortable, rooms were neat and clean. Would prefer to return to this hotel, next time too.

Good hotel for business stay. Rooms are big, near n clean. Staff is also descent n helpful.

The rooms are too small.... Cleaning was not proper... AC was not working well... Though the Front office n FnB team were cooperative. Thanks...