CENTRAL BANK OF INDIA - SALT LAKE CITY Branch - Bank in Kolkata - 24 Paraganas North, India

Worst bank service. Employees are not co-operating with customers. Very less employees for handling the customer. AC not working. Wrong information supplied by bank employees. Too much problem for Beliaghta CBI bank customers to this bank. Beliaghta CBI bank merged with Salt Lake CBI bank. People have to go Karunamoyee & then another auto to near Joyti Basu house. Or take metro from phoolbagan metro to Central park metro station. CBI debit card also have some problem. Very very very bad. People are closing their bank accounts due to distance & poor services. Even a bank phone number is not working to get any info in emergency situations.

Staff are most non cooperative and avoid their own tusk without any reason. I have been refused to surrender my locker since one month with only a silly excuse that no staff is available. I advice to the authority to close this branch.

Overall ervice is not unsatisfactory. But, the official engaged in the payment counter is very ill behaved, arrogant and non-cooperative. To-day, as requested for some lower denomination currency while withdrawing some money, he told very arrogantly thet there is nothing of that sort available here. This had been his general attitude. He does not appear to be fit for any job related to public. This should be looked into.

I maintain SB a/c with at DL Block branch. 4 times cheques issued by me have been returned by bank on the pretext of signature differs. I submitted fresh signature and they have assured for updation. Even after, my issued cheque returned. Staff are lezy and worthless. Nobody should open a/c in this bank particularly Salt Lake Branch.

This branch is very nice, the staffs are very friendly and helpful. Also the average waiting time for each customer is less than other bank branch. Special attention are being taken for senior citizen

Employee of this banks are very worst. No cooperation from the bank. From last five days I am going to change my address in passbook but always making some new excuse. Always tell come tomorrow with new document. So bad. Not open account in this bank.

Central Bank of India's Recent Performance on an All India Basis Central Bank of India was the first Indian commercial bank which was wholly owned and managed by Indians. The Bank's overall performance in recent years is not satisfactory just as the case with most other public sector banks. Crisil has downgraded its ratings of Central Bank of India along with seven other public sector banks in India.It has been reported in The Hindu (27th Sept,16) that the Bank incurred bad debt of Rs.26,000 crore and a loss of Rs.1,420 crore.The Chairman and MD of Central Bank of India, Rajeev Rishi had commented that "If our employees make Rs. 3,000 crore cash recovery from NPAs, the bank can survive." He asked employees to mobilise more operating profits from current and savings accounts.

The service at this branch is extremely poor...Money does not update the account even after depositing money, I am very sorry to say that the service of this branch is very bad