Casa Dios - Villa in Kune N.m., Lonavala - Pune, India

Bungalow isn't properly maintained. The kitchen was kept in the most unhygienic way. The food quality cooked was incredible basic and we had to order the three meals from out. The pool was okayish, it wasn't clean at all, and the tiles were broken and it was incident away from someone being hurt There were cockroaches on one of the beds. The bungalow is huge, but it's poorly maintained. And would not recommend this ever, and would not go again, unless it's revamped and the service is better.

Dear Kaizad, I saw your reply to Namrata and Jaiprakash reviews. This is just trying to hide the villas issues / negative points and play a victim card and get some sympathy from viewers. First of all we were promised to give 5 rooms but only 4 were provided. Your villa doesn't have capacity to accommodate more than 20 -22 people but you accepted to accommodate for 37 people for your greed and benefits. Even after accepting it, you didn't arranged for enough mattresses. There was no latches in bathrooms. You expect only singers to come to your villa . There was no one in the kichen till 8 am in the morning. The morning tea was made by us. Breakfast was served at 10.15am. There was no water in the bathrooms next day morning. At 7.30am we somehow get catchhold of one of the employee then he switched on water motor. Also bottled water was insisted and ordered by us on first day. The charges for water bottles were paid by us. Anyway thanks. But i still insists to look into the issues and improve it. Take the feedback/ complaints positively.

Not upto the mark for big group. Don't take bookings if you can't cater that much numbers. We enjoyed as we ignored the inconvenience. What you expect sir that we should sit and blame for our wrong decision? Instead of appreciating the genuine feedback and improvising, you are blaming us and showing favour. Very pathetic.

Very very very bad property for the rate they take.. Only 1 person for entire villa to take care in day and night... Zero security.. Zero cleanliness.. Speaker they charge which in my life never ever any villa have ever taken..

Needs more improvement in all above aspects. Food was ok. Restrooms are not clean. No water was there in the morning. We need to call the care taker to start the pump. Over all house keeping needs more attention.

Pathetic service......no proper staff to keep the property clean regularly....claim to have capacity to accommodate 45..50...but we were 37 and that too was too conjusted.... don't go on the talks of the owner....never pay full amount as it is his tactic to take all the payment before hand only inspite of his t &c stating that last installment to be paid there...as he knows that with the service guests will get they will not feel like paying the amount and feel robbed....only 2 stoves for so claimed 45.50 people...is it possible guys...verrrey verrry bad experience and inspite of keeping complaining the owner KAIZAD MISTRY....who says he is in this business for 13 years doesn't call the client and ask what issues we r facing.....a total no if anyone thinking.....don't go on the earlier pics on social media...they r clicked when the property was new

Right now we are at this property with a group of 37 people from Mumbai this is our worst experience of outing of such banglow there is no proper arrangements of beds,water, drinking water and food is 3rd class no proper strength of staff at this property all are requested to avoid to book this property and respose from owner who doesn't live here was really drastic so request to all to avoid this property

Very nice place with good kitchen taste.... Isolated... Away from khandala..... Good place for group of 15-20 people.