Capital O Vembanad Tourist Home - Hotel in Vaikom, Kochi - Kottayam, India

I had a very late check in, by around 2 am and the guys at the reception still helped me with the check in and everything with a pleasant face. The room was quite neat and clean. Bathroom was very neat with toiletries. Overall a great budget place to spend a night.

Quite nice room, especially for the price. Check in was roughly 1h but theres a bar right next door so its bearable. Mosquito nets should be a bare minimum tho :(

Had a comfortable 7 hr stay with family - from 11PM to 6 AM..AC room was good. Provided in 1st floor. No lift facility. Towel and soap/shampoo kit was provided. We didn't try the in-house dining as we arrived late at night. Some construction activities are going on in the hotel with attendant rubbles & materials. Smell from the attached bar was a bit disgusting. Parking is sufficient. They charge Rs.1500 per room and not as shown in booking.com site. Difference they charge on check in.By road it is about 1.5km from Mahadevar temple and it is OK if you have conveyance. I don't know whether any short-cut is there to go by walk from the hotel. Hot water was promised and a dedicated tap with marking is available. But no hot water came - neither in the night when we checked in nor in the morning before we went for darshan. When asked for hot drinking water, they provided packaged water on payment.

An absolutely RUN-DOWN property. Only advantage is the location. Hotel charges more than what is shown on while booking. Unless we pay the additional amount, check is not offered. Very poor cleanliness. Had to inform the reception thrice for a cup of coffee in the morning. The staff are also helpless because the management has asked them to do so. Got on a call with OYO, they too were of no help. Also had other guests checking in with us and they had the same experience. NOT RECOMMENDED FOR ANYONE UNLESS IN DIRE NEED.

We pre booked a room in OYO and made the payment in advance as well. But when we reached the hotel they asked for more payment.

Cheating!!!. This is a fraud deal being published with all online booking sites. I had my room booked for a couple through Agoda. On my arrival they said they didnt receive any booking since they don't have any tie-up with any booking sites. If I wanted to stay, I would have to pay extra 700 to them. That's a bar attached hotel (not mentioned in any ads) and the local police are their regular customers. So they rudely and confidently said if you have any complaint, you can go to police station. I didnt have any other option to look for at that point of time as I was there along with my spouse. When it comes to the room and service, it was not clean, AC remote was not functional, and hot water supply was not available. So it was a pathetic experience. Please avoid this hotel.

Please no one takes rooms here.Those who have taken the room once will understand the matter.Ambience is very bad.The property was booked, but when I reached they denied my booking and demanded an additional payment. The property was not managed by a professional team. The hotel has placed signs in front of the hotel. but when I went to check-in they denied.As I had traveled a long distance, I was unable to choose another accommodation, so I paid an additional amount to stay one night. The hotel room size is adequate but there are not enough amenities for a hotel. Linens are not cleaned, and the room is dusty.

Rat found in room.Whole night it was in Room.Informed Receptionist, but they came & sprayed hit & went.But rat didn't went outside. We had to sleep in fear only whole night. Too much dirt & dust below our cot. Mopping done only onside of cot & free space. Cleaning & Mopping not done below cot & behind wooden tables. Hope u will correct this in future. My rating is less than 3 for this lodge.