Capital O The Claire Near Leisure Valley Park - Hotel in Gurugram - Gurugram, India

The rooms are kept clean and tidy. The service of the hotel is very good. The best part was however, the buffet breakfast. They change food items every day and there's a wide variety of food to choose from. I loved it. The bathroom shower was however not proper. It gave either too hot water or mild warm water. Please install in-room geysers to improve experience.

The property is located in a residential area. It is almost far away from the main road. but the location is peaceful. but the service was not upto the mark. we received some ant in our coffee. which they later replaced. washrooms were not cleaned. they were smelling so bad. overall, not a good experience

Breakfast is poor. No options. Coffee/ Tea served without cups in the room. No drinking water in the breakfast area. Food is tasty. No options in TV channels. Staff does not inform about hot water in the bathroom. Hot water given only after request.

nice comfortable stay cool staff loved staying here staff is friendly and we'll mannered

Decent experience. Spacious rooms. Good service. Good location. Excellent food. Very reasonably priced. Some property maintenance wouldn't hurt though.

Nice and clean rooms, spacious also, all the eminities in this price range was awesome. Done

If you want to rate a hotel you need to have a long stay at that hotel. Booked this hotel for 14 days for business purpose. Requested room service team to serve the breakfast in my room, the person on the other side of the call first denied it and when I said that I am not well he agreed to serve it in my room. I waited for 2 hours for the breakfast but neither breakfast nor any update came. Finally i called room service and they arrogantly denied to serve food in room. When i asked them to give me manager's number they started calling me multiple times apologising for the same. I don't know how this hotel has 3 star rating, the service is pathetic. They just know to Apologize, and again be ignorant in their guest requests. Ubaid who called himself front office manager called saying that my order was delivered to some other room due to some error from his staff's end which i believe is a story to cover their ignorance and arrogance. I would not recommend this hotel to anyone for long stay.

I waited for 1 hour because washroom was not clean of the room allotted to me . staff was very cooperative, their behaviour was good. room were spacious location was good but washrooms were not clean