Capital O Hotel Shri Pushpraj By Mng Rooms - Hotel in Kanpur - Kanpur Nagar, India

A very bad experience with the hotel staff. Room was booked through makemytrip for a night with friends and family with a toddler. There was certainly some miscommunication between makemytrip and hotel staff or the hotel staff did not want to host us. He clearly denied there was a booking and asked us to book separately and book more rooms. The behaviour was very rude and it looked he didn't even cared whether we stayed or not and went inside somewhere and we were left to ourselves. The fact that we travelled all day from Delhi to Kanpur to attend a marriage the same evening and being treated like the way the hotel staff did was very frustrating. I would suggest to avoid booking at this place because the place felt spooky and there would be no one to take help from at odd hours if you get in trouble.

I had very very very bad experience with Pushpraj Hotel and Fab Hotels (Hotel booking app). I booked this hotel for 2 nights by Fab hotel. The hotel staff was arguing that why you booked from App. According to them I should have done local booking instead of Fab Hotel. This is the worst hotel in Kanpur city. The staff is so unprofessional and inexperienced. The bedsheet and blankets were so so dirty. The bathroom faucets were not working properly. There was so dirty water in the washroom. The TV was not working and room also was so dirty. The room was only had worth of 500-600 rs not more than that. Not recommend to anyone. Strongly suggesting not to choose this hotel you will regret after checking in this hotel. I have added breakfast in my booking on Fab Hotels app and the hotel provided us just a cup of tea in the name of breakfast even the Hotel charged for drinking water as well. Very bad service from Fab Hotels and Pushpraj Hotel.

First of all its not a hotel...A Banquet hall with rooms..and I meant just rooms.Pathetic ambience ,shady people. And please note they will play every tactics for you to book the hotel. I made a reservation on 13th of this month ..I was told by the booking person Javed that kitchen is operated round the clock however upon reaching the hotel found the rooms so pathetic and shady.After enquiring about the kitchen the guy over there said we don't have kitchen and you may eat at any restaurant out whereas they have already charged for the food in the reservation amount.Inspite of all efforts neither the booking amount was returned nor any apologies from the so called property owners. Guys please check before booking in this hotel.

hello, guys here is the honest review for the hotelcons : 1) Remember they can deny you to give the room even after you paid. my father was ill,we checked in at 4.15 pm and they said a room is not available. they kept us waiting till 5 pm. when I asked politely that sir you should have reserved the room, which is already paid, the guy becomes upset and said I m cancelling the booking you can search anywherehe said " you didn't pay me, so I can't challenge it , they straight forward tried to cancel the bookingI left with no option but to tolerate it, and ruined my trip totally,2) room service was poor3) no food facility4) lack of professionalism: they must hire some educated people with professional behaviour5) poor Maintainance; ac was leaked, toilet jet was not working poorly6) Don't expect toiletries.Pros: 1) property is good 2) Ac was working 3) shower was really in good working condition4) the guy, later on, apologizes for the behaviour

Worst hospitality. I booked a room for 2 days for my interview in kanpur through agoda(as they were showing a good discount on this property) and i paid online, but when i reached hotel they refused to give me any room saying that they cannot give room at booked rate and asked me to pay Rs1500 more. After a huge argument with receptionist he started saying i can't give you room, you can go to police if you wish. After sitting there and arguing for 3 hours i had to pay Rs1500 more, because I can't miss my next day's interview, also i got tired and frustrated. This is pure unethical business, they made me to pay extra money. Disgusting.

What a pathetic experience it was firstly they have just denied my booking, they were asking me for more money. Somehow they gave me a room at the end and the bathroom was disgusting including dirty bedsheet and pillow covers. Problems doesn't end here after 30 min I noticed electricity is not coming in air-condition then I asked them to switch on but they told me the electricity in this area are not coming but actually the air-conditioned was not working and just before when I was leaving the room they have send one electrician to check air condition but what's the benefit to repair that air conditione when I was leaving.

When I called, they asked me to cancel booking via MMT and book room directly. No toiletries and towels provided. My breakfast was included but they did not provid until I asked them repeatedly and in scroching kanpur summer their ac was hardly working, complained but all in vain and to top all this manager was bit rude in dealing too.

Very worst experience there is no door handles in door and the receptionist talk very rudely and service is very bad the hotel is not hygienic and too much dirty and poor service I am totally disappointed here my money is totally wasted here so, I advice to other please look for another hotel instead of this one because this one is very bad