CAPITAL O Hotel Novelty Pride - Hotel in Patna - Patna, India

Not a good place to stay especially for 2 to 3 days . Very annoying behavior of staff. And most important part they aren't accepting any online booking or payment. We booked that hotel online but at the time of checkin at reception they denied accepting online booking.

The worst hotel, they don't accept the price you booked hotel, and demand you pay extra or they won't provide you with a room. The staff is very unprofessional and rude. They won't give u a refund. And they didn't . provide any wifi even though its mentioned and there excuse was that they don't provide wifi on online booking. And if u try to reason they gang up on you. I had to stay because I already paid online and had to pay extra. People here are doing fraud. Pls dont go to them, unless u have cash reserves to burn

Very bad service provided by hotel manager, owner and staff, I booked it through OYO hotel but after checking in time I have to wait atleast 2-3 hr after they provide very bad condition room, after complaining they changed it but then room service is worst ask anything for service related they refused call him 3-4 times for same work then it should be done and after that I need 1 more days for staying they said don't book thru app and pay directly us, and they asked double price of 1 day stay. They understand I need 1 more day they use it as an opportunity and say if you want to stay here you have to pay or just go anywhere else, so my overall experience it's worst ever in my life.

The rooms are dirty and poorly maintained. The rooms were smelly, bathroom was dirty and there were cockroaches all around. I was shocked seeing the room and thought why did OYO has even recognized the hotel. Eventually, I left the hotel and moved to another one.

Think about a worst OYO stay. Then book a room here. I am sure this property will exceed your expectations. You can find cockroaches here and there. Dirty bedsheets and pillow cover are common and when asked for cleaner bedsheets, an old man will tell you 'Oyo se offer me book kroge to itna hi milega' (if you book from OYO on an offer, you won't get anything better.) Leakage in bathroom taps. Messy bathroom with broken and dirty bucket and mug. Noisy fan. If you want to experience how rude a staff can get. Please book a room here. They are ready to fight with you for nothing. I had to wait at reception for more than an hr just to convince them that I had booked a room with early check-in. Thanks OYO for given me a worst experience.

Such a pathetic service provided by hotel owner and staff. They rudely charge you extra amount. Rooms are dirty, smelly and unhygienic. They have hidden camera in rooms. Worst experience ever. Please don't ever anyone book this hotel.

staff at the time of check out started shouting on me when i asked for bill for early checking. room condition terrible..gyser in my room looked like it was in a blast. room was very untidy and unhygenic. Not worth even if the tariff is Rs. 100. will post photos of the room if allowed

There delux room is the worst and dirtiest even than a normal 100 rupee per night room. Chewing gum was there on the door mat. Room cleaning:1/5 Delux room: -5/5 Washroom:1/5 Tv:1/5 Bad smell in room At first they were behaving like i have not booked room. It seems they are giving room to me in mazboori. They were even saying the same while checkout. Never book in this hotel try some one else.