Capital O Hotel Malabar Inn - Hotel in Kozhikode - Kozhikode, India

Good service and food. Great ambience especially the dining area and lawn. Clean toilets and bedsheets. No disturbances during the stay. Reasonable pricing! Friendly atmosphere. No extra or hidden charges. Worth the price! Pleasant experience. But doesn't permit unmarried couples and people with local ID proofs.

Cleanliness needs to be improved. There were bed mites in the bed. Lost our sleep at night. They were good a year before. But now they are not upto the mark. Stayed here for about 3 weeks on 2017 November and stayed recently on September 2019. The breakfast is good. Staffs are OK. The door is less secure. The overall smell in that hotel is kind of smoky. Lot of room for improvement...

I booked a room in OYO for three people at a price of Rs.1350 and since we were 4 in number we paid an extra Rs.500 at Check-in. The overall ambience was good but smoky smell was present in the lift as well as our corridor. The room we got actually was meant for 2 people only. When I asked, we got an extra bed and when I said we were 4, we got one more. 4 beds were too much for the small room. Cleanliness, furniture, A/C were good ; except the fact that the extra bed we got had bedbugs. That made my sleep disturbed. Also the flush of the toilet was not properly working. We had ordered two tea at about 5.50 in the evening and was replied that those will be available only after 6. At 6.30 we called again and asked for two teas ; one without sugar and one with. At about 6.50 we received the order. Both were with sugar. Complimentary breakfast had limited options and there too no tea without sugar was available. Overall there is very much scope for improvement.

The hotel is very close to the main road. Parking is available for vehicles here. The rooms are very spacious and easily accomodate three persons. Bathrooms are neat and clean and utilities are also provided. There's an in-house restaurant available at the hotel and for bookings through online they provide complimentary breakfast also. The breakfast is buffet type and is available from 8:30 onwards. The staff at reception and housekeeping are all very helpful

Stay was comfortable but service was not satisfactory. There was a problem vd TV and asked for help. No one came and I reminded. Still there was no response. Then I went out and told them to get it right before I come back. I came back after 4 hours and no action was taken. Next morning I asked for drinking water bottle, even after one hour no one brought water. I went to reception and told I was going outside to buy water. When I came back the receptionist explained that they served gave the bottle of water in another room, by mistake.

This hotel does not honour OYO booking and does not accept online payment. Since they refused to honour my OYO booking, I had to pay extra for my stay of four days. The first day I got a room with a stinking bathroom. Another room on the second day had the Airconditioner leaking. Therefore, on our request at mid-night they shifted us to yet another room. This room was good. The staff, especially the front office, is very good, responsive and cooperative. Breakfast is good. Cups are cracked and chipped. There is no in-house restaurant. Location is central. If you are booking online, please check with the hotel first. Otherwise you will be stranded.

A budget hotel that has basic amenities and infrastructure. Staffs and room boys are humble and polite. Room is neat and clean but very small just to occupy two single coat beds and other necessary furnitures. TV, intercom, wifi and hot water are there as they offered. There is buffet breakfast if you have included in the booking. Overall, you will be satisfied with their accommodation and services. Limited car parking may bring some hassles.

We stayed our first night in India in this little hotel. We had been a little bit deceived as the notes were very good in the place. Nothing extraordinary, nothing bad neither. A hotel without any charm but rather clean. We were with 2 children in the room 1 in an extra bed, 1 with us. An experience ! The area is crowded and the walk towards the sea not so nice as the roads are really busy and polluted. It is a real Indian city !