Capital O Halcyon Deccan Inn Near Shilparamam - Hotel in Hyderabad - Hyderabad, India

Oyo service is very bad, they r changing room without information, My experience is very bad, as I reached hotel, Respection told we don't have room, I given extra money than he agreed for room. I am requesting to Oyo management kindly call me, if you want to improve your services/business.

There z no option for "0", so I had to gv 1. I booked a room from Oyo, when i reached the hotel they told there z no vacancy. Then I booked another hotel through Oyo, who took 500 advance from me to confirm the booking. When i reached the hotel, to provide a room the hotel people asked 700 extra than the price was showing on the app. I got frustrated and then i searched manually with the help of Google and finally got a hotel. If u r unable to coordinate with all the hotels then reduce the number of hotel options. U really need to work on this if u want to survive.

This hotel is the worst ,I have ever seen in madhapur ..receptionist does know to talk at all with the customers..Very rude behaviour in asserting ..There was a complementary breakfast in my booking ,but these people are not at all bothered to provide and instead they are telling that there is no kitchen available here in the hotel..rooms are stinking and filled with bugs..Maintenance is zero

dont stay here. service is worse, rooms are not clean and staff behavious is horrific.

The rooms were spacious. But, did see cockroaches roaming around. The sheets were dirty

Pros- Very Good location, food joints are right below the hotel. *Room size is good. Cons- *worst experience in check in Do not accepted digilocker id which is at par to original documents as per IT acts of 2000 Govt.of India, Not even your adhaar card generated from Aadhaar Portal, even OYO customer care didn't help in it, i literally had to wait for over 1hr to get checkin. *Manager is not co-operative at all. *Do not provide toilet kits, not even water bottle in your room, you only have to get water from the dispenser. * Washrooms are not cleaned propoerly, ou can find cockroaches in it, even bedbugs on mattress. * Even the intercom in the room was out of order. * Single large bed is not available only twin beds, so its gonna b very difficult if you are a couple staying together. * Even management hardly cares about guest experience. * Oyo needs to improve its standards and get exp of customer better, highly disappointed with my long stay.

The rooms are clean and well maintained. The management is also good and staffs are awesome too. The property is also located in a good place, almost at the heart of Hitec City. But, the room has 1 or 2 cockroaches and for 1 night the hotel was not having Drinking water supply. Experience is Overall good.

Unclean room with uncooperative staffs. Worst experience in my stay.