Capital O 63427 Hotel Chandela Inn - Hotel in Balaghat - Balaghat, India

Completely Ruined, hospitality is not upto the mark Reception staff and F&B services are not good Staff forget the order and deliver very late. Requesting hotel administration to brief Staff and maintain basic standards of Hospitality and services

Property and the front desk ambience is very good as compared to the area it is in. But maintainance or cleanliness is an issue. Staff is not groomed as needed in the hospitality industry. No restaurant and only room service. Window curtain flaps with the fan speed. Should have been thiker. Toilets needs to be cleaner. Also need.some stands in the bathroom and some table for keeping luggage. Hotel reception should be able to help with conveyance arrangement like auto or cab or rickshaw etc. Should help.with information properly, if bus travel is better than train reliability wise. I missed my connecting train from Gondia as the suggested train although started at 13:00 hrs from Balaghat, I could not catch 14:45 Vidarbha express.

Rooms are ok spacious. But cleanliness in the bathrooms is an issue. Service is available but boys are not do prompt in service. Location is okay as it is in the peaceful area, away from city main road, but difficult to get any conveyance from this place. Taxi booking available but hotel reception helpless when the actual vendor does not respond to their calls.

Hotel is ok types. But staff is fraud. Take the room rent which is decided in writing... a check out they increase the price and if you refuse they do dadgiri... beware of this hotel rooms are ok types

Good Hotel & Food in this Hotel and supportive all members

A decent hotel in tje city. Newly constructed n well maintained. Staff is cooperative and well behaved. rooms n toilet are clean n hygienic. Provided with towels n soap only. Located in the heart of the city. Hanuman chouk and nearby restaurants are at walkable distance.

Room Stay was Ok. Hotel is good, Ambience is neat and clean. Food quality and taste is not good. Budget hotel. During my stay, they Changed or shifted my room into other room as per their convenance. This was the really bad thing that irritates me. Room service is very slow, some times you have to call twice or thrice.

ultimate neet and clean hotel as well as rooms. food is available at hotel that too very tasty. parking is also good enough but safety is a concern bcoz not having covered parking area. staff is nice and quick in services