Capital O 5334 Hotel SS Plaza - Hotel in New Delhi - New Delhi, India

House keeping was not regular basis..Cleanliness was not good. As a budget hotel,it was good to stay as solo traveler...The room was big in size ..

Excellent service, all folks are very helpful . My wife and I stayed for 5 days and didn't feel any hassle. Rooms are basic but good. Very few amenities but good. Seriously, try it. Advice to management: please allow for changing of AC temperatures by giving remotes as it gets way too cold at night.

Didnot get 4 bed room, despite of advance booking. Rude staff. No gyser in one bathroom. May not recommend.

Very poor. Rooms condition very bad and pungent smell. Staff behaviour was very bad he argued with the guest. Lift getting stuck frequently. I entered the room and came out at the same time. Asked to change the room and he denied all rooms are occupied and all rooms are of same conditions. That manager there told if i wanted to go i can go there will not be refund and he argued with irrelevent logic and he told his hotel is running without you. Regarding elevator / lift stucking that guy said it is an electrical part and it will stuck any time and frequently, they can not do anything. Strange!!!!!!

Most of the rooms has no window. So, if ACs malfunction or poorly function or stop functioning, then it's a nightmare, which can happen anytime as the ACs are old & doesn't work well as it happened with us. Hotel don't provide alternative room. Worst experience.

Room was not clean, and was smell like cigarettes, i booked different and they provided me different room. Even Quality of room was very bad. Water was coming of from bathroom. TV was not working properly. Though i complaint about it 2-3 time no one came to repair it. Food quality is also bad here. Specially coffee and tea are very bad in quality. Breakfast fast quality was not good and they do not varieties in breakfast. Even they don't provide coffee and not even cup for tea. Behaviour of staff was rude.only Wi-Fi was good here.

Rooms are not clean at all.i requested one triple room but when I go there it's a double room ..no hot water no chair to sit.found one insect in the bathroom. But service is good and staff is also good and helpful.

it was a pathetic experience at my booking. the pictures were not equivalent to what was really present at hotel, the bed was broken, no cleanliness, geyser was not working at all, no toiletries were given, the ceiling of the bathroom was open. this was the most terrible experience i have ever had. i am disappointed with oyo too as how they handled the situation. i don't think will be able to trust oyo again.