Capital O 30176 Kanisk Inn - Hotel in Gurugram - Gurugram, India

Dont get fooled by the rating of this place on the OYO app. The rooms are unkempt, dirty linen. Leakage patches all across the room walls. Smells bad. My room had a rodent in the bathroom ceiling too. AN ABSOLUTE NO NO. Dont ever book this property.

Price is affordable. Floor was all dirty. Bathroom was good. But toiletries was not provided at check in. Food was way too less for quantity at normal price. And food delivery is very slow and irritating as they didn't listen what you want. Also they call you everytime and if you ordered this and that food which is supposed to deliver another room. I had opted for complementary breakfast but they only provide after much of complaints to OYO. Fridge was not working. No dormat at bathroom door. Towels were wet. And very slow delivery of everything. And outside food not allowed. Not very pleasant experience. Also they force you to rate at checkout time.

Rude and DRUNK MANAGER. I DON'T RECOMMEND BOOKING THIS HOTEL AT ALL. NOT A SAFE PLACE TO STAY. I booked it online and had to stay only for night as flight landed late night and had to leave in morning. When I reached hotel .. owner was DRUNK to core and was out of his senses. He started scolding Oyo for booking on less price. He said I don't have any room and I won't allow to check-in with this price.. go find another hotel. I had to go and look for another hotel at 11:30 in night.

The mattress was smaller than bed size not even a queen size. My legs were hanging out from the bed. The bed and pillow all had a smell as if the room wasn't opened from quite a few days. The floor was not clean. Charges are high but services are poor.

Worst experience.... 1. Staff behavior is very very bad 2. They change my room 4 times 3. Room key is not provided 4. Gate is closed at night and I was waiting for 10 minutes outside 5. In OYO app room booking amount is showing 1091 after discount and in their tab showing 1211 and I said I'll pay 1091 because I have discount coupon but they said to me room is not available you can go and behavior is very very bad.

Room is fine but not so good as it's look like in oyo app but the best part of this hotel is location is awesome all 4 star is just for the location

The rooms where nice but .... Yup there is a big but 1. TV was not working 2. Food was to expensive and taste was bad they didn't allow to order from outside

No any type of good facilities.... rooms not good.. Staff behaviour is not good. No AC working.. No hot water Outside food is not allowed... Rooms are soo dirty.. Light working is not good