Capital O 16 Hillside - Hotel in Guwahati - Kamrup Metro, India

Ok, where do I start. My friend arranged her wedding reception there for 3 days but that was the worst decision. The service, the place in general is not what we expect it to be. The owner came frequently telling us not to do this not to do that, I mean we gave money we talked about everything before hand and now they have lots of problems. Even though it can be a very cheap well done place for functions but the services are what makes it worst.

The property looks very good but my overall experience was not so good. So I won't recommend to anyone. Management: The management was very rude, arrogant and unprofessional. Location: Location was good, within the town. Rooms: The room was spacious but not so clean. Washroom: Washroom was not clean, geyser was not working, even washroom basin tap was defective.

1star because there isn't any option for 0... Worst guest house ever.. won't recommend it to anyone. Went for a birthday party, but the party was spoiled by the staff. No etiquette, no behaviour, very rude. The kitchen incharge is a very disgusting person.

The staffs and The owner were very co operative and polite. The place is nice and serene. But tables were dusty. Food was a great disappointment. Because whatever we ordered wasn't available. They insisted us to have noodles because only noodles was available. French fries were not upto the mark. We had veg rolls for lunch because they refused to serve us biryani, pulao or any other item on their menu. . It was a good stay, bathroom was clean. Just the food disappointed us. Else it would have been a great stay.

Nice place....BAD food! It's a beautiful property..which has been converted into a restaurant. Big spacious garden and house. They have also made a bamboo house nearby....with nice lightings... overall very good n peaceful ambience. I guess the furnitures could have been little more comfy. And they should seriously consider installing air-conditioning in the main building. Now coming to the main content ....the food! Food I found it to be pretty average... nothing much to comment on. I felt that they have to improve on the quality of their food items. And also work on the food presentation. They should also make some signature dish which will stand out from rest of the restaurants. I found the service to be pretty slow.... however the owners are very nice, friendly and lovely people. Would like to wish them best of luck and hope they will improve their food quality.

The worst service! Dirty bathroom, the taps don't work at all. Horrible cold food, TV doesn't work, non-functioning geyser, very rude owner,. Clearly there is a lack of proper and decent hotel management. Did not have a comfortable stay at all. Pictures are very deceiving. Will not recommend this flop hotel to anyone. They are cheating customers.

I stayed for there for one day. Pros: i) it was built as someone's home and thus artistically decorated. Specially dining space is worth sitting and reclining for hours. ii) Pressence of small lawn would certainly incite the feeling of serenity. iii) rooms are clean and spacious. Cons: i) I booked through oyo and the owner demanded more money as he thought that money, charged by the Oyo is less. This is the reason I am giving it 4 instead of 5 .

The owner's behaviour is ridiculous. Manager is sly, cunning and a thorough unprofessional. I wouldn't recommend this place to anyone ever. Pathetic experience. I wish I had negative stars to put up for this utterly rubbish property.