Camellia Shantiniketan - a heritage hotel - Hotel in Prantik, Bolpur - Birbhum, India

This is a lovely place to spend a weekend in a serenity. The resort has a lovely feel, with its ambience within the mother nature. Swimming pool is available. Food is awesome and delicious. Moreover the staff's are superb in their service. It's seems they wear smile on their faces as their part of the uniform. I would love to visit thus place again.

I wish there was a negative marking. These guys should be taken behind bars for cheating their guests. This was probably a great hotel once upon a time. Now it's only ruins left. Water leaking from every possible place of the hotel. Lights missing all across. There is tv rack with no TV. There is Tea coffee amenities with no kettle. AC vent with no cooling. Water leaking from room ceiling to the extent that the bed gets drenched. Duvets badly stained by god only knows what type fluids. They have the audacity to charge you like a 3 star property.renovation going all across with little care about the dust around. Only good about this place are it's people. They try their best to meet the expectations of all.

This resort is under renovation and there is NOTHING in the amenities that work. The room conditions are pathetic (to say the least) condition. PLEASE DO NOT believe any of the photos posted. These are far from true. Things that did not work in this so-called heritage hotel: - the manual locks on the door were not working - bathrooms did not have the mandatory toiletries. We had to ask for them. No shower curtains either - Dirty bathrooms - Tap-head in one of the bathrooms (out of 3 , 6k per night tarrif rooms) came off - Had to ask for water bottles - Had to ask for electric kettle - the sugar sachets were damp - Electrical points were broken Can go on and on.....Point is, IF the hotel is not in a fit position to take in guests then HOW and WHY should they??? When we booked our rooms online, no one warned us that the hotel was in ruins. So if you book this place , you should probably pay just 1k. That's ALL the tarrif is worth now.

Worst service. Hotel under renovation understaffed. It had no water. It also had worst cook and no waiter. It charges around 3500 for one room. They should be shut immediately all customers staying in the hotel was screaming and fumming with anger. They took so much time to serve tea that we opted to go to a local tea stall. DO NOT STAY HERE IF YOU WISH TO WASTE MONEY DONATE

Strictly avoid! It was a good hotel earlier now it's in ruins. Not maintained at all. Most reviews of 5 stars seem to be fake. Fortunately I did not stay at this hotel, they have almost zero services but have the room charge same as any other overpriced hotel. I made an enquiry and after looking at the quality of the rooms and adjoining areas, decided not to stay. Rooms looked dirty and shabby. Dirty linens, paint marks on the furniture, only 1 or 2 service personnel were there for cleaning such large number of rooms and passages.

Called the authority to know about the pricing and details. On saying that the price is a bit higher, he disconnected the call without any proper words. Worst behavior I have faced till date from any resort or hotel staff.

It is a well laid out hotel, with nice look and design dating back to 80s. The rooms and facilities required a revamp to keep up with changing expectations. There are certain facilities which are now unused and are in a dilapidated State. There is a nice conference hall. The service and other operating facilities are at an acceptable level.

We have just wasted our money. So, think twice before you book. Completely hell & heaven difference between what they have shown in the website and the actual realty. No maintenance of the whole properties including room and toilet. Toilet doors are need to be refurbished. We had to use spoon to unlock the toilet door every time. Geyser is not working. There is no fitness club and Bar. Employees of the hotel are too good. Food prices are idealistically too high.