Cambay Sapphire Gandhinagar - Resort hotel in Gandhinagar - Gandhinagar, India

1/4th star would be the rating. The pictures online are all the old ones, no new ones have been uploaded. It's a deserted place with 3 staff working in the entire hotel. Toilets are dirty to the core, no hot water, bedsheets are stained, the floor are full of dust and no one to even help you with your bags. The walls are cracked, lights are broken and hardly any lights work. Don't not, I again repeat, do not even bother going. You won't even find food in the hotel.

I had booked a room for saturday night. I had made an advance payment of Rs800. When I reached the hotel premises the entire place seemed like a set from a horror movie. There wasn't a single guest in the hotel and only 3 staff. The hotel was dimly lit. It was so shady and scary that we had to leave the place and stay in a different hotel. I called tge booking guy and told him about the situation he said that any refund wouldn't be possible. I have never had such a bad experience with any hotel. Please don't try to book this hotel. I booked it thinking that sometime people give bad reviews but the hotel pics look fine plus they are charging 3k so it shouldn't be that bad

The rooms were nice but not cleaned, also I think the resort is good but need some renovations for the corridor look, as it seems very outdated when you travel on off days, or horrific

The rooms are alright for the location, but the sheets and towels are dirty which was a huge turn off for me. Also the showers are different in each room so figuring out how to use some of them was tough... I ended up showering in one of our other rooms because no one could figure out the shower. But the grounds are nice for events.. we were there for a wedding and it was wonderful.

DON'T BOOK IT if Cleanliness is your priority. Big rooms but crumpled bedsheets, broken bathtub, stained toilet. Kettle in the room was stinking. Takes at least 25 minutes to get a cup of tea.

Not as shown in pictures No infrastructure and poor cleanliness. Room service was not readily available.

There should be dislike rating as well. Waste of money and time. Totally bad resort, nothing is value for money. No amenities mentioned on site, not enough catering services, not even game zone working though it is mentioned on site and photos. They ask to order food from outside. Except bed to sleep, they are providing nothing. They don't even listen your complaint.

The photos of the hotel are old, hence those look better than actual condition. Good hotel but not maintained properly. The amenities such as swimming pool are also not maintained, water is dirty in the pool. No changing room at the pool. Bathrooms not at all good / not maintained. Hot water not available. Toilet & washbasin not properly cleaned. I even found a rat in the room on my first day of stay. Also, the staff is good and very curtious. Heating rod was provided in no time when asked for hot water. Iron was provided when asked for. Response of the staff was also good. Food quality not very good. If maintained properly, the entire property is actually very good and quite spacious. But the poor maintenance is really effecting the hotel services and it's looks.