Cafe Coffee Day - Cafe in Pune - Pune, India

Good lighting, parking available for two wheeler, present on road so easily accessible.

Spacious and comfortable coffee place amidst the hustle of the city. The barista was exceptionally courteous and helpful. He had a pleasant smile which made the atmosphere more comfortable. The coffee served was hot and adequately strong.

I liked the overall space, ambience and service. Coffee is usual ccd one. Good parming space for 2 wheelers but 4 wheelers will have to park on the roadside. Overall good experience.

Best coffee shop for good type of coffee. Quality is ultimate , get hot americano here if you are a coffee lover

Another one of those places where too many folks don't teem in, and even if they do, one finds a blend of the always connected and time-to-disconnect individuals. Not to forget the ambiance is inviting, well-lit and the music played is quite soft. The offers at this CCD outlet are value for money, so do inquire if there are any specials. The staff is courteous and well behaved. Cheers and best wishes to the management team.

Very Quiet and Peaceful Place ! A great place to chill with friends or have a talk ! Staff is really helpful ! Ambience is perfect ! Food is also good and especially vanilla latte and vanilla cappuccino is best ! only music was not that good ! Place is very clean and hygiene is at its best ! Overall goof cafe in baner area for a cup of coffee over some chitchats !

Peaceful place, you can have your meetings, calls there no one disturbed us. We had a croissants which were too good.

I wish I could give a minus rating here! My recent experience at the Cafe Coffee Day Baner branch in Pune was nothing short of a disappointment. The unprofessional staff and their lack of attention to detail made it a truly frustrating customer experience. If I had to rate only the place, it would receive a measly 1 out of 5. One incident that perfectly encapsulated the unprofessionalism of the staff was when I ordered an exquisite Belgium Gourme Haselnut Cold Coffee. However, to my dismay, the staff member mistakenly served me a hot coffee instead. It was evident that they did not pay attention to the specific details of my order. It baffles me how someone working in the service industry could make such a basic mistake. The lack of competence and attentiveness displayed by the staff at this branch is truly disheartening. It reflects a lack of training and professionalism. As a customer, I expect the staff to be knowledgeable and capable of fulfilling orders accurately and efficiently. However, this experience left me questioning their level of competence and dedication to their work. Unfortunately, this is not the first time I have encountered such subpar customer service in Pune. It seems that whenever a brand fails to deliver, it is more often than not in Pune. This consistent trend of disappointing experiences in the city is concerning and raises questions about the overall service standards in Pune. In conclusion, my visit to the Cafe Coffee Day Baner branch in Pune was marred by unprofessional staff and a lack of attention to detail. The incident of receiving a hot coffee instead of the desired cold coffee perfectly exemplified the incompetence of the staff. It is disheartening to encounter such poor customer service, and it further reinforces the disappointing trend of brand failures in Pune. If you value a pleasant customer experience, I would recommend exploring other coffee options in the city.