Cafe Coffee Day Lake Road - Cafe in Kolkata - Kolkata, India

Food is delicious.. its special for coffee .. services also are good .. you can go there and spend a quality time with coffee ..

Excellent food and ambience... Can spend quality time ...... nice coffee..

One of my favourite coffee place. Loved the Cafe Frappe the most. None can match this taste.

This place is great for hanging out alone or with a group. Now it has become entirely AC so comfortable seating in summer and more spacious. They have also introduced new menu . Some are quite interesting. Service is a bit slow here.. but if you are not in hurry it's ok. Not only for adda sessions it's also good place for short meetings due to its convenient location.

Positives: 1. Food was fresh 2. Ambience was good Cons: 1. Arif, the cashier/manager of this place has a lot of miscommunication problems, attitude problems and religiously misguides people. We had ordered smoked chicken garlic bread. While ordering he asked whether we would like to have cheese. We clearly said ''no''. Then he started telling us that the preparation will already have cheese. So we reluctantly said "ok". But when the dish came, we could clearly make out that the cheese was put "extra" on the garlic bread. When we went to him, he started saying that we had ordered for the "extra" cheese. This is so not done. I mean, why would he misguide us and make the bill heavy?? Is this how the staffs are trained? This is so unprofessional. He should be well trained and should be very clear with his communication and should not be going around misguiding people just to get that extra Rs. 120 extra. He could have mentioned that it will be topped with extra cheese That's it. So disgusting. 2. Arif was not wearing mask 3. The girl (name not known) didn't give us any sugar. When asked, she asked how many do we want and was so not interested in giving us sugar and tissue paper. Is this the way to run a store at a premium location like this? Management- please look into it. Thank you

Coffee was good. But they operate Air-conditioning at their will. When i complained she said it's automated and closes once temp. Is cold and it was hot inside. Another minute they started working. Also it was dirty and needed brooming.

Very quit and nice, not too busy... a good place to do work without noise from people chatting. The chairs are very comfortable, the deco is fine, lighting is perfect.

This store has everything we need to relax, meet, converse or feed our hunger & thirst. Excellent locality, enough parking space in the vicinity, 1 minute walk for public transport makes the access easier. There is separate smoking zone inside the store.