Brij Gaj Kesri, Bikaner | A Boutique Luxury Palace - Hotel in Ridmalsar Sipahiyan, Naino Ka Bas - Bikaner, India

Good Property, Very Good Restaurant Staff. But, WORST PERSON at Concierge / Reception namely Shashank or Shishank. He single handedly managed to RUIN OUR VACATION at such a beautiful property. Can't understand why the hotel management is keeping this guy as front face. Amazing staff in restaurant and other areas. But when we arrived, this guy spoilt the mood, never welcomed any of us. And even misbehaved while we were staying. Very Bad Experience at Concierge. The guy acted like Why the hell you even came here?!! Restaurant staff although made it into a pleasant experience. Don't want him to lose his job. But he should lose the attitude or change his job. Otherwise, good people will never visit such a beautiful property for 2nd time.

Have been going there often for family or friends dinners. Ever since the new management has taken over there a stark improvement in the food and service quality. Hope it sticks. I love the place and it's artworks. It's truly the owner's creation from the heart.

This place is magic ! Best place ever in Bikaner. Fabolous! Abhilash is a super Host, very welcoming and let you feel at home. Staff is super professional and prepared. Rooms are super clean and very elegant! You can spend time with your group or people that you are traveling with at the amazing open space. Really recommended this place. I left small piece of my heart there. See you very soon.

Palais luxueux et architecture hors du temps ! Le lieu est magnifique avec de grandes chambres et une immense piscine. Accueil tres chaleureux et attentionne ! Restaurant vegetarien haut de gamme.

I have recently stayed in this property and I had the worst stay in Bikaner.....First of all this is a 4 star property not 5 star....Checkin time was 12 and we reached at 2 still room was not ready and they were making excuses for room not being ready and being a couple they said twin room is available you take that....I mean seriously.......And the staff is very very bad....We had complimentary high tea but they said they will not provide...when I should them my booking then they provided it....They are Kalank on the name of Athithi Devo Bhava......In my whole Rajasthan trip I never had such bad experience.....The only good thing was food and ambience and that's it......Rest of the experience was pathetic..... Behaviour of Staff was pathetic.....I would never ever recommend this property to stay in Bikaner......

Despite being labeled as a 5-star hotel, I believe the establishment falls short of even a 4-star standard. The absence of refrigerators in any of the rooms and the lack of TVs in certain rooms are noticeable drawbacks. The staff's demeanor is far from polite, which negatively impacts the overall experience. Moreover, if you desire mineral water, it is only available in hot bottles, with no provision for chilled options. The rooms are widely dispersed, adding inconvenience to guests navigating the premises. While an e-rickshaw is provided, the availability of a driver is unreliable. On a positive note, parking facilities are available without any issues. The washrooms are generally clean, but not up to par in terms of cleanliness. Lastly, despite activating the air conditioning, the rooms fail to reach a satisfactory level of coolness. Overall, the hotel's rating as a 5-star establishment is questionable, given the lack of essential amenities, impolite staff, and subpar room conditions. Considering alternative accommodations in Bikaner for satisfying stay.

Very nice experience with the Brij Gaj Kesri. Property in Very Huge Area Open Place Clean Atmosphere no Disturbance quite place. usta art one of the very known art you can Look There. And Services also Very good. Excellent place

We liked everything at this place. The food is so delicious, rooms are luxurious, the Restaurant, paintings, choice of furniture, the colors (of walls, furniture, crockery ), poolside area, the music that they play all the time.. so soft and calm. The interior and architecture.. everything is on point. Staff is so cooperative and well mannered. Thank you for the lovely stay.