Bombay Hospital - Hospital in Indore - Indore, India

I wanted to give a zero star for this hospital but as you can not give zero rate. Let's start from a Dr. Manish Jain during our consultation he used words like "Taka tak " "jhata jhat" and "Ek number" in our session. After some test our doctor advised us to admit our patient for 2 days as she developed drug resistance from maximum drugs. As I was admitting our patient the corporate Mediclaim and admission was a very bad experience. As we moved into the hospital room we took a private room it was the second best room in the hospital. The room videos is posted below and you can see how that room was, it felt like a 3rd class hotel or Oyo rooms were better than there second best room in all the various factors like cleanliness and services and etc. During our treatment a painter got inside from windows in our private room asking for some piece of cloth from nurse, it was really a bad experience as it felt that the hospital is not at all serious about the patients health. There is no proper service for the attendant staying in the room. They give only one 1 LTR mineral water bottle for the patient for the day and there are several restrictions to take outside food and water bottles inside the hospital. This hospital and all their staff and doctors just act like a business model they just want to earn more and more money from the people who are admitted. After 2 days treatment the dr requested the to have a urine test before allowing us to discharge. It took 3 days for them to get the urine test report we were there for total 5 days for this issue. At a random day I asked the nurse to show me the previous reports and all the paper related to the treatment but there file contained only two report of urine that was tested on first day. We also did 2 sonography, 1 culture report and blood and urine test but did not have the reports inside our room file. I was soo worried as how they are providing us treatments with this kind of management. After discharge from the hospital the patient as well as the attendant got flu due to the unprofessional behaviour of the staff as one of the staff was ill and throughout our treatment none of the staff, dr's or nurse wear mask. All the videos that I made during the stay are attached with this review.

I knew that Bombay hospital is one of the best hospitals in Indore and wanted to take my Father for a surgery. But when I looked at the ratings and reviews here I doubted and started looking for other hospitals. But one thing which came out from the reviews was that the doctors here were best amongst all, which is what matters the most so I thought let's go here we can adjust other things. My father got admitted for 4 days and I can say that don't bother about the negative reviews, this hospital has the best facilities, best doctors and staff. If you read reviews on other hospitals you will find a lot of copy paste and fake reviews which increases the ratings. I would definitely recommend everyone this hospital.

Don't visit Bombay hospital if patient is in very serious case. Really very disappointed by Dr Atul Tapariya. Even he didn't understand your problem very well.

Hospital is just for namesake, otherwise they are Money minters. They will treat you for the disease which was not at all present earlier. Suddenly the patient will diagnose new diseases and they will keep on treating the patients for as long as possible. Doctors are having targets for revenue generation. Hospital is lacking basic amenities like toilets and drinking water. Available but hard to find or in some cases inaccessible.

My father admitted in Bombay Hospital Indore. He was having issues with cough and chest congestion. Chest physiotherapy done by Dr. Prachi Saxena has been very beneficial for the patient. Now he can sleep better at night. I am impressed with her knowledge and ability to deal with elderly and weak patient.

Behaviour of staff is worst especially nurse Neelam in ICU who is nursing incharge. Hospitality is worst according to the expenses they are charging. Doctors are fine ( if chosen the right ones or done good research upon) Nursing staff - worst Management - worst Infrastructure - bad Washroom - worst than a worst nightmare

Don't get disguised by the use of word "Bombay" in their name. Even a jhabua hospital is better than this one. I went for angiography of my mom. I will share my experience point wise 1. Staff : rude, stubborn ,non cooperative. Moreover the nurse pricked my mom's left hand 11 times in order to spot a vein for vanflam. Fyi 11th attempt also failed and then they(3 nurses) gave up. 2. Mediclaim Dept : unreachable, not at all serious about their work. I have a corporate mediclaim ( which gives the best cashless services I experienced before). The mediclaim dept sits inside and on the main door there is phone which connects u to them. No personal interaction. I can understand that might be due to covid but then they can have a separate room with glass walls for this sort of communication. Next early morning when I did admit my mum I gave them all the required docs for pre approval but to my surprise by evening when my mom was about to get discharged he didn't even submit any docs for my file. 3. Facilities : I think my pictures will speak a lot on this front. Even in a private room, there was smell of urine coming outside, just imagine how their common washroom were like, that too in times covid. A bus stand urinal might have more hygiene standards. 4. Lift : their stairs are all all closed. Only lifts are allowed. In that they give u only one pass. With me and my father only either one of us could go to any floor except the first floor. Often when someone is hospitalised, two caretakers are required specially when one of them (like my father) is old. When you go to them with any concern they treat you like dogs. One of the nurse literally told my father "dada ye pass chahiye to rakho warna ye bhi wapas le lungi". This is their compassion level. There are many more things which I could share but I think this would be enough to paint a picture. Please don't opt for this hospital. U will suffer more and so will ur patient.

Bombay Hospital is not a good hospital at all. The security guard here does not have the manners to talk. The nursing staff here also does not pay any attention to anyone. And hospital is very expensive and their service also very expensive.Only the doctors are good here nothing else.