Black Thunder Resort - Resort hotel in Jaganari Slopes R.F. - Coimbatore, India

10 out 10 Everything was great. The housekeeping Best. Big thanks to Mani and he was really helpful with a smile face at all the times. Room is neat and clean. Excellent Service. Good Luck. Many thanks,

The place provides the best butter chicken ever..... The place is neat and the service is great.... The best part is the relaxation induced from the ambience..... Even the sultry afternoons can be pacified at the restaurant and the amazing view.....

Very Good atmosphere where we enjoyed a lot, especially the event organizer and food and beverage team took care of us a lot. The games and adventure events organized by Mr. Ravi was unforgettable one. The food and beverage organized by Mr. Janarthanan was delicious and healthy. The environment and view of mountains from the resort filled my soul and the climate was very pleasant. Must visit place for once in a year. Thank you team.

Reason for 1 star!!!!!! Few of the staff behavior was bit rude we stayed for a day and we friends went there... I was clicking pictures of my friend in camera and we thought of taking a drone video with all 4 of us.. Staff members came and told us like drone is not allowed here and I agree that they might have it as a rule... then they started to say like pictures should not be taken using camera also ... was bit intimidating and we told them like ok fine we will click using mobile only but for the next 10 to 15 mins one staff member was walking with us all the way where ever we went and was just starring at us... see we respect your rules and we had kept everything inside the bag then what is the use of making a person follow us for next 15 mins where ever we go..... If I had taken anything for a commercial or photoshoot purpose I understand that we need to pay you.... But clicking a group Pic in camera is prohibited inside a resort then what is the use of having a good landscape and not allowing us to take pics... And the person who spoke with me didn't say in a good tone was too rude to be honest.. I kept everything the next sec you guys told but till checkout that person was rude to us. PS: later same day I saw a family was using camera to take pics and resort people were just there nearby but no one told it.... is it partiality or something....? Or better have boards saying we "Don't allow to take photos in camera here" One more issue is what they had snooker which is a paid activity and the person a male I forgot to note his name and he told us like it will cost 350rs per head for 1 hour..... But there was a pamphlet or advertisement board from the resort saying 350 rs for 2 people. I asked that person 3 or 4 times he said 350 per head... when I took that board and asked him he said like oh its 350 per duo..... Seriously guyss not sure why the person was asking more .... Management should take care of this activities more...

Such a nice place to relax with the family. Scenic views from the room backyard, Games and entertainment along with polite staff made our visit a memorable one. Food - you need not worry they just smack it. It's delicious. Special mention to staff Chef Kalai, Hepsiba ,Ashok and whole team. Looking forward to visit again

Black Thunder Resort is a good place were you can stay peacefully with out any disturbance and all amenities were good and other facilities or not expected there is a timing for the activities they will be having indoor games timing till 06:30PM in the evening time we have checked in by 04:30 PM and get refreshed and went for the activities they said they closed by 06:30PM and they have mentioned bonfire in the website that will not happening every day they said that will be only on weekends and they have mentioned a Cooking Demo, Towel Folding , Coconut Tree Climbing, early Morning Yoga , Zumba dance these are all not happening at all but we do not able to understand why they keeping an information board about the list of activities. Food is very nice exceeding our expectation special thanks to CHEF. Express Check in and check out is nice front desk people are very co operative with smiling faces especially Mrs Kumari and Ms Muneeswari done a great job and there is a person Mr Vimal hope is a front office manager but he driven the battery car for us and he heped us to get our luggage's and he entertained with our kids and my father and mother is very happy when he is given the proper information and guidance about the rooms and he have taken us for the entire resort sight seeing special thanks to him they have given the rooms are very nice with the good view and well cleaned. However the food service is very slow when we are at the restaurant the waiters are chit chatting each other and they are not even bother who is sitting at the restaurant when we are in out side hut area.

I recently had an unfortunate experience staying at the Black Thunder Resort, and I feel compelled to share my dissatisfaction with others. My stay at this establishment left me deeply disappointed due to several glaring issues: 1. Abysmal Customer Service: The level of customer service provided by the staff at the Black Thunder Resort is shockingly close to non-existent. Over the course of my three-day stay, my room was never cleaned, and I was left without even the most basic amenities. It's incredulous that a supposed "resort" fails to meet such fundamental expectations. 2. Exorbitant Pricing: I was appalled by the pricing practices at this resort. I was charged a staggering 450 rupees plus GST for an item with a mere MRP of 120 rupees. The blatant imposition of GST on MRP items raises serious concerns about their ethical business practices. I have already escalated this issue to the national consumer helpline and the GST department. 3. Deceptive Selling Tactics: The resort staff employed manipulative tactics to coerce us into purchasing indoor activities. Even when we chose not to partake in these activities, we were unjustly charged for them. The front desk, particularly an elderly lady, exhibited an unresponsive and indifferent attitude towards our concerns. 4. False Advertising: The resort advertises having Wi-Fi in the rooms on various platforms, but this couldn't be farther from the truth. It's baffling that a modern establishment in this day and age fails to provide such a basic amenity. The overall lack of attention to customer needs and comfort reduces this establishment to the standards of a 2-star property at best. In conclusion, my stay at the Black Thunder Resort was a thoroughly disappointing experience marred by inadequate customer service, unjust pricing, dishonest practices, and misleading advertising. I strongly advise potential visitors to steer clear of this establishment, as the numerous shortcomings overshadow any potential positives it might have to offer.

I had a wonderful time at the Black Thunder Resort. The resort is located in a very green and scenic area. The rooms were very neat and we had excellent room service. All activities were well conducted in the perimeters of the resort. Food in the restaurant was also nice. Overall it was a great experience.