Best Western Kapurthala - Hotel in Kapurthala - Kapurthala, India

Hotel Best Western is a good property to stay in while in Kapurthala. The rooms are adequately spacious and clean with a good decor and all necessary amenities. The staff is very polite, smart and professional. The room service is efficient. The food is very delicious with a good spread and is reasonably priced. Overall, it is a nice option to stay right in the center of Kapurthala town. All the places worth visiting in Kapurthala are close by.

Service was excellent, rooms were bright and comfortable and kept really clean. Staff were excellent and we really enjoyed our stay. Will definitely go back fully recommend staying at this hotel. Thanks from us in U.K We visited on 19th September 2023.

Good Look, Great atmosphere .Enjoyed snacks and dinner. All the dishes were having good taste. Corn masala item was very much good In taste. Service was also satisfactory. Chapati was soft. All vegetables were tasty. On 1st floor, It was nice kitty Hall.We gathered here for small function .In this function,Momentos were.distributed Valet parking is also good.

1. dealing of staff is very poor..... i felt insulted when i just entered to the resturant no one came to us when we were sitting on our comfortable table when we sat then there staff came and said sorry sir it is reserved u find some other place to sit 2. staff keep on wandering here and there i was with my guest and waited almost alot long for someone to take our order 3. once we had taken our food asked them for the bill and paid our bill again we have to wait for so long for the change, and staff was gossiping and laughing. 4. felt like staff is arogant. 5. many items in menu are not available. what ever my guest select the item from the food they say it is not available to us. Felt insulted with my guest over there for taking them there.

Overall the experience was amazing. Starting from valet to reception greeting to room service and food everything was nice and pleasant. The staff is really cooperative and polite. Definitely recommended !!!!

Service is very slow at the restaurant. Had a family dinner on the first floor restaurant of this place. Food came in parts which was supposed to be delivered together resulting in finishing of the meal and other dishes still in the process of being delivered to the table. Extremely upset about the experience. Service needs to be more efficient and fast. Waiters were forgetting the name of the dishes for their own restaurant which was hard to pronounce for then as well. Seemed a confused restaurant overall.

This is a good place to stay or go for eating. The infrastructure is excellent and the atmosphere is good too. The location is accessible with any three wheeler.

The best hotel in town. Pleasant and very welcoming staff. Food at the restaurant was v good. Good location close to everything. Round the corner there is a beer shop with the coldest beer in Punjab. Plenty of fresh fruits and veggies across the street.