Azaya Beach Resort Goa - Resort hotel in Benaulim - South Goa, India

These hoteliers are paying common people and telling us to give us 5 star rating, one should not go to the hotel by looking at this rating, this or any hotel. see i received message form hotel lobby "Am sorry to bother you, but maybe you have a job, congrats, but am kindly requesting you to help us to answer the survey questionnaire to help us improve hotel ratings and meet the targets set by the HAI ( Hotel Association of India) and you will receive a cash reward." If have any option to post photos tell me i will upload Screen shot of above messages

A hotel where there is no reception and its just the start of problem. Reception neither responds to calls nor calls back. Room service is worst. There is no response from In-room dining and keep forgetting orders. Pool cleaning is a major issue. Apart from that food quality and hygiene is not good. Only some plus points are size of room, main pool and beach. But, for this price point, not a good experience.

Rooms were spacious. Beach is easily accessible, clean and secluded. They should add more food options. Breakfast only had veg options amd was okay. Security is great.

I wish i really get a chance to give negative rating to such a pathetic hotel. If you really want to SPOIL your trip and hard earned money then go for it. Such a pathetic rooms with lot of smell and suffocated room. Room with no view and no air to breathe. Some room have washing hands area inside which looks super shady. Entire hotel staff don't have their senior number just for sake of saying they will say happy to help but they will ensure to harass you. Rooms are clean with full of foul smell, Washroom is clean but not able to close the doors, No scenic view, its like staying in closed room. If you asked for cancellation hotel staff will ensure to waste your entire day so that you not able to manage other properties, pathetic response provided when asked for refund. Not possible is the only word they know. Don't waste ur money.

The whole ambience has a very Portuguese feel and also a Maldvies vibe. Love that we can just walk to the beach and have beautiful dinner by the beach. Interesting desserts! Beautiful rooms with some having their own individual pools.

It's a poorly managed & shabbily maintained property. Absolutely not worth the money & nowhere close to 5 star standards. We had booked 2 rooms for 2 nights & it was a completely forgettable experience. To start with the reception area- Actually the hotel has no reception at all... Some small back office place is their. Staff needs serious training on mannerisms & etiquettes. Can hardly see anyone smiling. We reached hotel at 4 pm & were asked to wait for 10 mins. We Actually got our rooms only after waiting for 45 mins. Post check in it was a herculean task to get our baggage delivered to room. After 3-4 calls & half an hours time finally the luggage arrived. Room service is equally bad... Just to get drinking water you need to keep chasing them. Room interiors are funnily designed. Washroom is just next to the bed having least privacy. Washroom door have no locks & the sliding glass door also does not function properly due to poor maintainance. Shower is inside the bath tub. Its extremely difficult for senior citizens & kids to access the shower area. Asides shower water has no force. They have put a bar cubboard inside the room as well which looks quite odd. The fan kept making noise throughout the night. We had to change one of the rooms as a rat was found inside the room. Breakfast taste was good. The only pro is that location of the hotel is good. They have a good beach which is at a walkable distance. The pool is also of good size & well maintained. Overall I suggest think twice before booking this property.

I stayed in Azaya from 13th October 2023 to 16th October 2023. I went there with my wife and two years old daughter. I must say it is amazing property to spend quality time in south goa. Azaya's swimming pool is its main attraction. The pool is with jacuzzi and it is beach facing also, a perfect place to relax and chill. During our stay, the restaurant staff as well as room service staff made sure that we are comfortable and properly served in all ways. We were there to celebrate my 2 years old daughter's birthday. They gave complimentary pastry in our room. It was nice and well appreciated gesture. Thank you Azaya for this. Just for nitpicking, room service was little bit slower, and there was no buffet dinner due to low occupancy. These are only two down sides of this resort. But, there are many options to eat outside around the resort. Benolim beach: I have visited Goa several times but I have never visited more peaceful and clean beach than Benolim beach. If you are looking for a peaceful stay with beach facing resort, than this could be the perfect place for you.

They were extremely accommodating and allowed us to walk in. We strolled the beautiful property and enjoyed sipping by the beach. This was a big plus. The staff at this property are all great! Must try the food at their restaurant. It is scrumptious! Naeem and Vaibhavi went over and beyond to help and make our visit memorable.