Axis Multispecialty Hospital - Orthopedic clinic in Mumbai - Mumbai Suburban, India

We had an absolutely terrible experience at this hospital recently. 1. The first and foremost thing that hits you when you spend even 15 minutes at this hospital that it is run very very inefficiently. The waiting times are unreasonable and no clarity is given by reception other than to just wait. 2. They use the same room to do X-rays and to do minor procedures which leads to unreasonable waiting times. 3. While we waited, it felt like the doctor takes 15-20 minutes per patient easily. We thought maybe he is just thorough. But it becomes clear when you actually interact with Dr. Shetty himself that he is just a chatterbox. Out of the 15 minutes of our consultation, 10 minutes were spent talking about absolutely irrelevant things. It would have been okay if there were no other patients waiting outside. In mumbai, if someone doesn't respect your time. That is very problematic. 4. And in the 5 minutes that he did talk about the injury of my husband, he actually didn't bother explaining us properly that what seems to be an issue. On asking about explaining the prescription, he said nurse will explain and then proceeded to talk about random things. Btw nurse did a poor job of explaining what 5-6 different medications were for. 5. The biggest issue was that the doctor misdiagnosed a ligament injury to be a hairline fracture. We took second opinion because the overall experience with the doctor made us feel very unsure if this doctor has even paid any attention or is mainly interested in making a fat bill to the patient. 6. He just said I will do a minor procedure without mentioning the cost of the same. Later it turned out to be an unreasonable amount for the procedure that was done. On enquiring about break up of cost post procedure was done.. they said this is what it is. So we paid a lot of money for something that was not even required in the first place. 7. Lastly he prescribed a bunch of medications and suggested to call specific distributors to get them home delivered. Each medication required us to call a different distributor. That was just something we have never experienced in past and made us very doubtful about the prescription itself. Safe to say we didn't take any of his prescriptions. There are many other small things I can mention which led to this overall terrible experience. But I hope it's enough for the hospital to fix their ways and make Dr. Shetty realise he cannot treat medical profession like a money making business for his entertainment. And clearly it's not a one off experience which we realised only after reading many reviews here afterwards.

This place has absolute cheaters and highly unethical conduct. The prices are a joke, you are said one thing and at the end they overcharge the patients. They are just taking advantage of the sick people in emergency to make the money, if possible never ever visit the place.

Absolutely terrible. The doctor had already listed physiotherapy and knee brace before I even showed him my knee. Made me get an X-ray and then while assessing the report his employee secretly forced my friend to pay for some random pain patch with was Rs800. Then the receptionist charged me Rs500 for the attendant simply tying my own crepe bandage. Don't recommend unless for emergencies which might not be helpful anyway.

We were all concerned about the impending operation when my mother-in-law was diagnosed as having a herniated disc in her lower back. She sought treatment at Axis Hospital. The staff made us feels very welcome on the day of the surgery and made sure my mother-in-law was at ease before bringing her in for the procedure. We received regular updates on her condition throughout the surgery, which reduced our anxiety. She received wonderful post-operative care from the nurses, who made sure she was at all times pain-free and comfortable.

Do not go to this place, complete garbage management, they are literally taking advantage of patients because they say they are gonna charge this much and after treatment they hike the price two times and get obstinately stuck on it that we are gonna charge this. Hospital staff has become money mongers.

Admitted my father for covid19, unfortunately he passed away. Awful experience at this hospital, DINESH called me midnight once to transfer 10000 rupees to his personal bank account for some medicines even though all the medicines were bought by me and provided for my dad. Even more heartbreaking that I'm not sure if my father was even taken care of properly.. Worst hospital ever, forever traumatized..

My uncle underwent a knee replacement surgery in this hospital.the surgery was performed by well educated and experienced Dr.umesh Shetty he gave great support. The hospital is excellent in all services. The most important part is the politeness and the humble behaviour of the staffs Excellent. Procedures are clear and friendly. Will recommend it to the all peoples I know. The hospital is very neat and clean.they have great team of doctors.one of the best hospitals in Andheri west.will surely ask people to get treated here.staff is very efficient.

Best orthopedic hospital in Mumbai i went for back pain Dr umesh sheets explained me very well and treatment done so good..