Asian Cancer Institute and ACI Cumballa Hill Hospital - Cancer treatment center in Mumbai - Mumbai, India

Nice service. All staffs, nurses, doctors, guest relation executive, canteen staff's behaviour was very good. The ambience of the hospital is very pleasing. Special thanks to Dr. Deshpande because of whom I am feeling better and hope will get well soon.

The most wonderful and helpful staff and Nursing team. The best doctors have embraced this hospital and truly deserves STRONG PRAISES! Just a request for more options for Food of the Patient and the Cafeteria (Attendant)

We are extremely fortunate to be handled by the dedicated team at ACI Cumballa Hill hospital. The clean hygiene and the ever smiling amazing team of nurses and support staff is a great plus and so is the entire admin team from admissions to billing. The comforting guidance of dr deshpande and his team -dr Suhas aagre, dr sagar, dr mitasha, dr alfiya and dr Sonal is enabling us to handle the difficult times and keep our morale and positivity going at all times. Our best wishes. Warm regards shivramk

The experience was good ! My mom 's surgery went well under Dr. Sanjay Sharma and team ! ACI Cumballa hills Hospital is a wonderful hospital with lot of focus on patient care and their well being ! Thank you so much and we are a happy. Customer!

My Father in law was admiited in Aci Cumballa hill hospital. All the staff , ICU intensivists ,RMOs , and all Nurses were excellent, helpful and kind in all ways. My Special thanks to Dr. Saurabh Jain for giving his best possible treatment and care. Thank u so much Sir. Also thanks to Dr. Manish Jain for his excellent treatment. I highly Appreciate it. I also thank Dr. Arunkumar Shetty for helping me in this difficult situation and being generous and kind. Thank you so much Sir. I deeply appreciate all the staff and doctors who took good care of my father in law and treated him like a member of their family. All the services were good and hospital was very clean and hygenic. Thank you so much ACI Cumballa Hill Hospital

Had a very good experience with the hospital. Excellent doctors and very good staff. We have been visiting the hospital since last 6 months now and never had a complaint in terms of services. Special thanks to Ms Reshma, who always took care of my mom's requests.

Review of my 2017 Visit for my father's treatment. We traveled all the way from Indore after hearing very encouraging feedback about Dr. Parikh's treatment only to be met with a series of disappointments courtesy Dr. Parikh and his sloppy assistant Jayanti. The doctors approach to patient care and its financial practices have left me profoundly dissatisfied. My wife was in constant communication with Dr. Parikh's assistant Jayanti, ensuring that we followed all the necessary protocols and were prepared for the treatment process. Even on the day before our departure to Mumbai, my wife had informed Jayanti about our upcoming visit. However, upon our arrival at the hospital, we were met with utter disbelief as the staff seemed completely unaware of our scheduled visit. The lack of coordination and preparedness was nothing short of a shock. What makes this journey even more dispiriting is the revelation that Dr. Parikh was not even aware of our scheduled procedure.Our decision to travel from Indore to Mumbai was not taken lightly. It required significant time and effort to make the necessary arrangements for the journey. We had high hopes that the treatment at Asian Cancer Institute would bring relief to my father and put an end to his suffering. However, upon our arrival at the hospital, it was shocking to discover that Dr. Parikh, who was supposed to oversee the procedure, was not even informed about our scheduled treatment. The fact that our well-thought-out plans were met with such a lack of coordination and communication was deeply frustrating and disheartening. The entire journey, both emotionally and financially, was a considerable investment for our family. While we understand that mistakes can occur, it is essential for a hospital of your stature to ensure that such lapses do not happen, especially when patients and their families are investing not only their money but their hope in your institution. This confusion and frustration escalated when we were only informed at the last moment that the charges sent to us via email were meant to cover each individual session, not the complete treatment process. During our last meeting with Dr. Parikh, he assured us that Jayanti would provide the estimated cost of the entire process. Remarkably, in all our subsequent interactions with Jayanti through phone and email, the critical information regarding per-session charges was inexplicably omitted. We even explicitly requested this information from Jayanti, but it was not communicated as it should have been. While I may have been willing to accept the per-session charges, the mishandling of this information seriously eroded our trust in the entire process. It gave the impression that the hospital staff disregarded the value of patients' time and concerns. Dr. Parikh, your reputation as a highly skilled doctor in the field is unquestionable. However, I regret to inform you that the management at Asian Cancer Institute leaves much to be desired. My observations were not limited to our situation, as I witnessed several other patients struggling with billing-related issues at the counter. It was evident that a significant portion of the hospital staff lacked the necessary knowledge of treatment processes and associated costs. While I understand that this feedback may not hold the same weight as a medical diagnosis, it is essential that the management of Asian Cancer Institute recognizes these issues and takes immediate steps to rectify them. The wellbeing and satisfaction of patients and their families should always be a top priority in any medical institution. I hope that my concerns lead to meaningful improvements in patient care and financial transparency to ensure that other families do not endure the same distressing experience.

Excellent service in the hospital. We came with reference of a friend who got treated here and now she is doing well. We are very happy with the overall service of the hospital. Thank u so much