Apex Institute of Medical Sciences - General hospital in Kolkata - Kolkata, India

Small nursing home near E M Bypass (Highland Park). Many famous doctors are associated with this hospital. If there is a patient admitted in this hospital, their family members can use the hospital lift only for going up. Cannot use elevator to go down. No matter how old he is.

Doctors in this hospital are very good but the staffs are incompetent, Unprofessional and arrogant and insensitive.The receptionist last is the worst among all and poor maturity and lacks common basic sense of treating patients. One of the billing counter lady is lazy and feels like she is doing us a favor by taking our money. Has no manners , courtesy Or proffesionalism. When u ask a client to wait it is your duty and responsibility to give proper explanation but she felt it was right to be rude to patients and their families. Only reason for getting service here would be for the doctors who are really good.

It's a good hospital with medium cost, not expensive like others private hospitals And behaviour of the staff over there specially sisters are very polite and caring. Only problem is there Patient discharge procedure is very slow and time taking, I wait 4 hours for complete the discharge procedure. Hospital administration should look after this issue.

Doctors associated with this hospital are good but the staffs are incompetent. No nurse was successful in conveying patient's condition or status. No nursing staff could give us any update on the patient status. We had to contact doctors directly to get the update. One of the billing counter lady is lazy and feels like she is doing us a favor by taking our money. Has no manners , courtesy Or proffesionalism. When u ask a client to wait it is your duty and responsibility to give proper explanation but she felt it was right to be rude to patients and their families. Only reason for getting service here would be for the doctors who are really good.

Management is horrible. Very irresponsible. They did not even inform the doctor about the patients lined up for OPD. I was waiting for more than 2 hours yet they allowed another patient to go before me just because she was going to cancel her appointment as she was getting late. Everyone was getting late, just because someone decided to cancel the appointment doesn't mean that person needed special treatment. Horrible service.

Most of the negative comments here are because of the receptionist and non medical staff rather than the medical staff. I had a surgery here and I'm completely satisfied with it. The nurses and ward boys were incredibly helpful and the doctors were great. The place was hygienic and clean. My only problem was they made mistakes in my bills. Hence one star less.

It's a 85-bed multispeciality hospital providing medical services to patients from several parts of Bengal. Located near Hiland park Big Bazaar, Kolkata. It's a patient-friendly hospital, which is offering integrated solutions to the hopes and worries of patients and their family members. The nursing home prefers to mitigate medical complications and relieve anxiety with services that are affordable, acceptable, safe and reliable.

Apex is located very near to our Home. I visited this Nursing Home Many times as it is easily accessible during emergency. Its not a new Hospital with all modern facilities, little outdated but its working. You can get hold of few good doctors here and also can get surgery done at an affordable rate.