ANIRUDDHA DIAGNOSTIC AND HEALTH CENTRE - Medical diagnostic imaging center in Navi Mumbai - Thane, India

Your such reply to my feedback was expected to coverup to imperfection. Firstly I do understand system of first come first serve in clinics. I didn't asked you anytime for any priority service to make me happy. As soon as I entered clinic for sonography, I sat down at reception waiting for my turn. There were 2 patient sitting before me for their turn. I waited there for 25 minutes till the first 2 person got over. As soon as they got finished the sonography doctor left the clinic in front of me. Again I have been waiting there for my turn call. After about 45 minutes when I realized nothing is going on, I asked reception for my turn, for which u said patient is there and busy. but in real doctor was already out of clinic and nobody was in sonography room. clinic staff was busy with X-ray of other patients which in real came after me to clinic but that is not relevant as X-ray and sonography are different activity. Still I kept on asking for sonography and same busy with patient reply was given. No one has given clear picture that sonography doctor is out of clinic and will come after some time. and waiting was going on. Once your X-ray job got over then the reception gave a call to doctor for come back and the doctor came back in front of me after which I was sent inside for sonography as per my turn. So all have to wait long as you were under staff doing one diagnosis at one time. (x-ray or sonography). With respect to me being a Marine candidate doesn't mean I have to wait for infinite time without justification. Also you are not giving any free service to me, you are getting your service charges from your business associates for referring to your clinic as per your collaboration. So I have all the right to ask for any unjustified waiting and lack of service. I have been doing these medicals from many years but never seen such waiting concept between X-ray and sonography one at a time in other clinics, so was very surprised about this. So instead of covering up your imperfection by calling me egoistic better to improve upon your faults for future or give proper picture to patients of what is happening there instead of just saying we are busy. This is why the feedbacks are given and not to defame someone. Sorry if you got hurt by my feedback. Good luck for future. ****************************************************************** Went for sonography. Too long waiting just for nothing. On enquiry no proper information, they just say busy with patient. During my time doctor was not inclinic still they say patient is there and going on. They don't have staff. On one time they do xray and one time sonography. So patients are waiting for nothing and time getting wasted. Staff is not patient friendly only money.

They don't give proper information to the patient, if you go to ask something, they say that everyone understands us, the way of talking is very wrong.

I had gone for sonography which was reasonably priced as compared to rest of Navi Mumbai Also we got immediate and accurate report with explanation by Dr's. Overall experience was very good

Very good Experience . Behaviour of all staff is good Dr. Kishor gate sir gives best treatment .

Best clinic ever. Doctor is very good and friendly The staff and all is also very cooperative

Cleanliness, Dr kishor gate Diabetologist treatment/advice, are good. Overall good experience, the treatment was good and very helpful staff.

Worst experience ever had ,they were checking while call , if you are a doctor please be a responsible doctor or don't do . everyone here was doing there own personal work taking photos and all ,please don't visit this .

The staff is very supportive and guiding. I really appreciate there good understanding and caring ability.