Ananthapuri Hospitals and Research Institute (AHRI) - Private hospital in Thiruvananthapuram - Thiruvananthapuram, India

Poor infrastructure and Manning! 1. 2 Nurses & 1 doctor at the emergency dept during 4 o clock 2. 1 pharmacist at the emergency medicine pharmacy 3. 1 canteen staff is allocated in the counter 4. Washroom was stinking, no tissues, no sanitizers and no hand dryers. washroom at the nearby Mall of Travancore is far far better than here. 6. No paper cups provided at the water kiosk, kept a steel glass, how can we consume from such places and don't want to get contaminated 5. Prompt and efficient support by the nurse Abhijith, he was very attentive and helpful 6. The 2 lady doctors were also helpful Went there with an emergency and admitted in the casualty. Emergency medicine is under manned, running with 2 Nurses and 2 doctor at 4 in the evening. How can we complain the staffs as they can't manage the patient flow. Being a reputed leading hospital, why can't the management look after this? We come to such hospitals expecting better service for each rupee we spend, rather than going to the government hospital. We got better treatment and service from the government fort hospital before and have written about the same in Google maps. The emergency pharmacy was also under manned as the 1 pharmacist was handling the busy pharmacy. People were queuing up infront of it to get the medicines on time. Cafeteria is manned by one lady at the bill desk, a huge crowd was there and I went out to get water and tea. Washroom was pathetic, stinking like KSRTC station comfort toilets.

My father experienced severe dizziness and vomiting, prompting our decision to visit Ananthapuri Hospitals. During our visit, we found the staff to be friendly and helpful. He was admitted to the general ward as per our preference, and we were pleased to find the ward exceptionally clean. The ward nurses and staff, along with the dedicated doctors, were particularly friendly and supportive, assisting with scans, meals, and more. Over the course of one and a half weeks, my father's health significantly improved, and we are grateful to all the caring individuals at Ananthapuri Hospitals.

A Remarkable Display of Inefficiency in Hospital Management Dear Hospital Administration, I must extend my heartfelt congratulations on your remarkable achievement in creating a stunning display of mismanagement and disregard for common sense in delivering medical services. It's genuinely impressive how, despite having ample office space, an abundance of staff, and available resources, you've ingeniously cultivated a queue for patient registration that averages a delightful 20 minutes or more! One might have assumed that such a lavish surplus of facilities and personnel might expedite rather than hinder the patient registration process. Your ability to overlook the simple logic of scaling up operations to match the overwhelming number of patients is indeed a testament to your commitment to maintaining an awe-inspiring level of inefficiency. It's fascinating how you've managed to transform what should be a streamlined, customer-focused service into a test of patience and endurance for the already ailing individuals seeking your medical assistance. Bravo on this exceptional exhibition of mismanagement; it truly exemplifies how not to run a healthcare facility. Your dedication to proving the dire importance of common sense in medical service will surely go down in the annals of inefficiency as a beacon of what not to do. Sincerely Unimpressed, Customer

The staff was highly attentive and caring, from the moment I walked in. The medical professionals were knowledgeable and took the time to explain everything in a way I could understand. The facility was clean and well-maintained. I felt comfortable and well taken care of throughout my stay.

Have to say such an amazing facility with a pool of competent doctors and health care staff. 100% satisfied with my care. Suggestion: Had to face considerable delay in pharmacy occasionally due to rush. Appreciated if a better system is implemented. Cheers

Totally Good experience Doctors are well experienced and their approach towards patients are much better. Nurses are well supportive and timely available at all time (day or night). Laboratory technicians also very kind and helpful.. Totally Nice experience

Patient name: vibin S/o varuvel *He is admitted in 537icu under16 days.Frist i would like to thank Dr.Marthanda pilai for great support to my brother for surgery and after care.sir is a great person but I like to thank their kindness to my brother and sir has many work but all days sir come for round and care to my brother.sir I will remember you ever and ever for last of my life. *For Dr. Jose sir also a great person and give special care for my brother and every day sir explain details about my brother in all critical condition.I thank sir for everlasting care at the day to end of hospital . *I would like to thank for all sister in 537 neuro surgery icu for each and every day all should give best care to my brother . * hospital service best and fabulous . By V.vinisha.

Cautionary Note: Be wary of potential paid reviews of this hospital here in maps otherwise I wonder how even a 4 star. If you're planning an outpatient visit, prepare for a lengthy experience and be ready to endure bias, favoritism, and occasional rudeness. It's regrettable to note that unprofessional behavior seems to prevail among most of the staff and even some doctors, which can significantly elevate your stress levels. Once from 6:30am to 3:30 pm I have to wait to see a general medicine doctor just because of privileged visits in between and favoritism of nurses towards some. The lone silver lining in this facility is the canteen, where the service and food quality excel in comparison to the hospital's healthcare services. In recent times, the hospital's attitude towards patients has evidently deteriorated. It appears that being a foreigner, a politician, or a staff member's relative might secure better treatment. For parents, I strongly advise against bringing your children here, as the areas are worryingly contaminated and unhygienic.