Amrita Hospital, Kochi - Private hospital in Kochi, Ernakulam - Ernakulam, India

Was here for cardiac surgery on my father. Good Mostly service minded staff. Completed the surgery without any complications. Canteens, guest rooms and other required amenities like stores, ATM etc are all available inside the hospital complex. Good car parking space for long term stays are available Bad Availability of rooms was an issue during initial admission and also when shifting from ICU back to room. Some of the older rooms in the hospital is too small and congested. Guest rooms required better maintenance. Vast areas with different blocks and towers for different departments can be difficult to navigate.

One of the best and no 1 hospital in kerala. Well knowledgeable doctors and well mannered staffs. Well maintained and peaceful hospital with we'll equipped labs and scan center. It's very crowded in morning times. There have multiple blocks for each and every departments.

Hospital with great infrastructure and poor management. They have got an excellent panel of doctors and a well furnished infrastructure, but those are poorly managed. The hospital is equipped with several departments and a panel of 5 to 10 and more doctors in each department, working with OP and Operation Theatres. One peculiar thing which I noticed is the double standards the staffs follow welcoming foreign patients; with the luggage trolley and well maintained wheel chairs which native patients aren't provided with. The mismanagement causes an unnecessary and extensive delay for which the radiology department is a great example. If you need any of the reports- say X-ray, you need to stand in Queue in front of reports counter, collect the printed receipt from there and pay the bill in payment counter (where people who needs X-ray to be taken are billed), finally come back to reports counter to submit the same printed paper back. This delays not only the people who comes to take report, but the patients who have their X-ray to be taken. This could have been easily avoided by just adding payment facility at the reports counter. The hospital also doesn't allow posting multiple bills at the same time and paying it all at once. So if you have more than one OP departments to visit, you need to effectively go to one department, post the bill, pay it in counter and go to the other department and repeat this process. Wheelchair is another problem which I faced. You need to request wheelchair for each ride (if you don't have one by your own) from each department you need to visit. The wheelchair person comes with wheelchair, get the patient to the department you need to go, and then goes. You visit doctor in that department, request wheelchair from that department to go to the next department and the cycle continues. You may need to wait 10 to 20 minutes sometimes. The next hassle comes while purchasing medicines. Once the doctor enters the medicine into the records, you need to visit pharmacist at the front desk, pay the bill there and then head to the pharmacy. The bills of injections are paid on OP counter which need a separate walk, wait and pay. The nurses are okay, but not that great in terms of behaviour towards patients. The doctors on the other hand does a great job. The front desks of the departments are just okay and sometimes experience difficulty understanding the requirements of patients. I once had to wait for 2 hours, just because the front desk didn't understand I was required to have blood tested, and a quick message to the doctor for the blood test prescription would have helped me take blood, wait for the result while my turn come.

Navigating through the labyrinthine layout of the hospital proved to be a frustrating challenge. The facility's confusing layout, with different blocks and towers housing various departments, made finding my way around an arduous task. Signage was lacking, and it seemed like even the staff occasionally got lost. This certainly added unnecessary stress during an already anxiety-inducing time. The pantries inside the hospital served food that were subpar in every sense of the word. The taste was bland, the variety was limited, and the portions were meager. It's disheartening to think that a place dedicated to healing and wellness couldn't prioritize providing nutritious and tasty meals to its patients and visitors. It's also disheartening when you're facing health issues and are unable to secure a room promptly, even with the willingness to pay extra. In terms of amenities and overall comfort, the hospital fell short of my expectations as well.

Compared to aster medcity- Amrita is more traditional looking. But service is great. The doctors are very helpful and knowledgeable. There's plenty of shops and cafes near by. Also pharmacies and guest houses too.

The best hospital I have ever visited. Even with all the people coming to the hospital every day there's a sense of calmness. The doctors are amazing and everyone is so caring. They really are the best. The staff is always smiling and ready to help whenever you need them. They also have evening pooja and bhajans every night. We stayed here for 10 days for our sister's surgery and we are so happy we chose this hospital.

Big hospital with all facilities available. The main building is a round structure with 6 towers that has all departments..can be quite confusing for first timers.

I recently visited AIMS, Cochin for a mandatory medical test required for my student visa application to study in the United Kingdom. My appointment was scheduled for 11 am, and I arrived on time and completed the registration process. However, I was left waiting until 2:30 pm before my name was finally called. The extensive delay was incredibly tiresome, especially considering the long journey I had undertaken from Kottayam. To make matters worse, the extended waiting period meant I couldn't grab a bite to eat. Finally, at 5 pm, I completed all the necessary procedures, checkups, and received my final test results. I was utterly exhausted by the time I left the premises. I strongly believe that AIMS, Cochin should implement a more systematic approach by assigning specific time slots to each candidate. This would eliminate the need for prolonged waiting and ensure a smoother and more efficient experience for everyone involved.