Pathethic. Worst. The old person on the reception, doesn't even know no. Of patients came for consultation. For doctor to review report, he did not care to inform doctor that patients are waiting. Which lead to 2 and half hours of waiting time just to review report. On top of it, clinic is highly unhygienic, mosquitos all over and even in hot weather, they will not even switch on the AC.
If you care about your health and not to worsen further., DO NOT GO to this clinic, who are just money minters. Consultation fees of Rs1100/- and then numerous number of blood test suggested. Value your time and health.VERY very bad and pathethic experience
Pros : Our doctor was neelima reddy. She is very professional doctor. She is not in hurry like every other big hospital doctors who just sees you for 5sec and writes medicine. She thoroughly examines the patient and get to know each and every little details to dignose the disease. I would highly recommend the doctor.
Cons : The staff is less.
I haven't met the doctor yet but my rating is not for the doc it's for the person who handles appointments. They expect us to respect their time but our time does not matter at all. Was made to wait for 45 mins after I informed that I will be reaching in 5mins, scheduled time was 11:30, reached at 1137am. I am a working women and had taken hour off from work for the docs appointment. Mood and the whole day was ruined because of their inconsideration!
This review is out of agony that me and my family went through because of Mr Ravi, the receptionist.Waited for around 10years to write this review only because of the respect we have towards Dr Neelima Reddy. He is a fraud, he is cheating patients by flicking their money. When patient gives money he makes them wait for sometime and talks to others or on phone, meanwhile he flicks money from the amount that patient gives. He says that they have given less amount. This happened to us couple of times. Same issue happened to my cousin too. He takes ransom from few patients and sends them to doctor first making other patients wait. The huge waiting time is because of this fraud Mr Ravi. He is extremely rude to me and my family because he knows that I have complained to the doctor.I don't understand why Dr Neelima or Mr G K Reddy are being blind eyed to this even after complaining about him. This has to be addressed at any cost before a collective complain is filed against such fraud.
Though doctor is detailed but they do not have any process for appointments (government offices have better process to manage queue) so waiting time is around 4-6 hours. On top staff is very rude. Not at all patient centric staff no humane concern or care. No proper info or followup on required tests and sample collection.
Sample collection person santhosh Reddy is best person he was taken sample nice
Dr. Nilima is extremely patient and listens to each patient carefully and recommends mostly dietary changes as needed. No complaints about her. That's the only good thing about the clinics.
The two stars instead of five is due to lack of coordination between their reception, lab in 3rd floor and their noisy IVR system which works only for half the time. There was no drinking water and prior appointments are not honoured by reception.
Master health check-up session with the doctor was great but the follow up we planned with their SRL labs just below never materialises and we wasted the entire day.
The token system was not working and the patient's are left waiting clueless.
Sample collection persons are polite and friendly and they given instructions are usefull and nice
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