Akshaya E-Centre - Government office in Attingal, Koonthalloor - Thiruvananthapuram, India

Very poor service. For updating phone number in adhaar takes more than 2 hrs.

Very poor customer service . The staff should given proper training before appointing for their job . They should be taught how to treat their customers.

You may have to wait aand be patient as the systems used are govt owned. The staff is courteous and helpful. They too don't want to make customers wait but sometimes we all need to understand how slow computers and aadhar sites can be.

Today I had a smooth Experience , Alhamdulillah I thank god First of all.. I had to apply for 2 scholarships for btech 1st year and got a satisfying service especially from Radhika Sis and Every thing got scannned as well as done well.1st time Im glad in an Akshaya E Centre near here lololAlright!! Fighting!!

1. Aadhar enrolment staff doesn't have proper idea about what to do or proper documents required for correction. 2. Visited there for a name correction of 4 year old child and what Akshya officers said is name correction not possible until 5. 3. When contacted UIDIAI helpline there is no rules like what they said. Nothing mentioned about this in Aadhar website instead mentioned about name correction always possible.. 4. Wasted 1hr.. 5. Not a customer friendly behavior..

Irresponsible...No use in going there

Staff needs more training. Very reluctant to answer queries, unsure about dealing with customers and no value for visitors time. They act like govt officials.

Very very bad service. Staffs are behaving very rudely. They acts like ministers secretary... Especially the one sitting for Aadhaar service. Really pathetic... Damn.... First time am getting such kind of dirty experience from Akshaya center.