Airtel Store - Telecommunications service provider in Kolkata - 24 Paraganas North, India

Please be very careful while getting new connections at this store as they don't share complete information and their sole aim is to sell without understanding the convenience of customer. Struggling now to get my number deactivated which I required for a short term.

I visited the store as my SIM card lost network.When I asked the staff at the store the lady said abruptly that wait until your turn comes which was so rude.I was waiting once my turn came the gentleman was speaking very very rudely and said" first you recharge your sim than further things would be done"as per that I asked him if I could recharge for 5G he was very irritated while replying me for the same question.He said 5G is not available every where now it's your choice."I was also seeking help for converting my sim to electronic sim for which I was asking for information which he did given me but after asking him repeatedly which came across very rude. Staff should behave well definitely not this way .If you can't be welcoming at lest don't be rude .

Staffs lacks basic knowledge & dont know the difference of Online payment, UPI & Credit card . I came to pay my company's Bill for landline connection. Company staffs were arrogant as if they were owners of Airtel. No wonder shop size of Airtel is shrinking every year ,while JIO is now the main player. Company staff

Zero star deserve for the store manager and airtel itself. Visited for the call drop problems for all my three connections but they could not help and denied to resolve. Very arrogant staff behaviour.

They should know how to work. Previously I just visited to this store. And they said lots of things after that they told to me that my problem is not solved. After few days I just visit another store and they give me 5 minutes to solve my problem. That's why I just told to them first they should learn how to work on Airtel. After that open a store.

When it comes to changing ownership they fail miserably with their service. Only there to sell not for any other service.

not easy to find... just head to the City centre Metro station...walk straight... you'll find this store. Service is really good.

Bunch of liars in the store. Force me to take postpaid connection saying esim is not available for prepaid. Complaining to the TRAI for rectification.